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Spam emails being sent/received

FIXED
purkle
Grafter
Posts: 46
Thanks: 16
Registered: ‎20-12-2015

Re: Someones using my email address to send spam emails - how can I stop it?

We have another Boots Survey email sent as or from:  <name>@<account>.plus.com 

Im still getting the odd one too 

 

Mardler
Aspiring Pro
Posts: 749
Thanks: 57
Registered: ‎01-07-2012

Re: Someones using my email address to send spam emails - how can I stop it?

Yup, after a break for three weeks another one on October 13 @ 20:21:24.

Header included "From Boots Survey Dept. NO.2097816"

I blocked the sender (first name @ surname dot plus dot com) and deleted it.

plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 2,660
Thanks: 915
Fixes: 39
Registered: ‎24-07-2014

Re: Someones using my email address to send spam emails - how can I stop it?

This particular spam issue has been resolved. There should be no further repeats.

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
PhilipHeyes
Aspiring Pro
Posts: 196
Thanks: 89
Fixes: 1
Registered: ‎10-11-2021

Re: Someones using my email address to send spam emails - how can I stop it?

When was this resolved ?

The most recent Boots Survey SPAM email arrived with us yesterday evening i.e. Mon 13/10/2025 20:05

jab1
The Full Monty
Posts: 22,384
Thanks: 7,777
Fixes: 332
Registered: ‎24-02-2012

Re: Someones using my email address to send spam emails - how can I stop it?

@PhilipHeyes Today?

John
purkle
Grafter
Posts: 46
Thanks: 16
Registered: ‎20-12-2015

Re: Someones using my email address to send spam emails - how can I stop it?

@plusnettony   This came to me yesterday 🙂

So do you mean resolved as accounts have been released from blacklisting, or resolved as in we should be no longer receiving them 🙂

 

Screenshot 2025-10-14 164218.jpg

jab1
The Full Monty
Posts: 22,384
Thanks: 7,777
Fixes: 332
Registered: ‎24-02-2012

Re: Someones using my email address to send spam emails - how can I stop it?

Same as the one I got around the same time, @purkle . Did you  check the 'survey' link?

John
purkle
Grafter
Posts: 46
Thanks: 16
Registered: ‎20-12-2015

Re: Someones using my email address to send spam emails - how can I stop it?

Did I check the link?

Nooooo chance  😉 LOL

jab1
The Full Monty
Posts: 22,384
Thanks: 7,777
Fixes: 332
Registered: ‎24-02-2012

Re: Someones using my email address to send spam emails - how can I stop it?

@purkle I didn't mean click it - just hover and see what it was.😁

John
purkle
Grafter
Posts: 46
Thanks: 16
Registered: ‎20-12-2015

Re: Someones using my email address to send spam emails - how can I stop it?


@jab1 wrote:

@purkle I didn't mean click it - just hover and see what it was.😁



LOL! just checked! KingtutFurniture etc! 🤣 

jab1
The Full Monty
Posts: 22,384
Thanks: 7,777
Fixes: 332
Registered: ‎24-02-2012

Re: Someones using my email address to send spam emails - how can I stop it?

Exactly!

John
plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 2,660
Thanks: 915
Fixes: 39
Registered: ‎24-07-2014

Re: Someones using my email address to send spam emails - how can I stop it?

The source had been found and blocked was my interpretation. 

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
purkle
Grafter
Posts: 46
Thanks: 16
Registered: ‎20-12-2015

Re: Someones using my email address to send spam emails - how can I stop it?


@plusnettony wrote:

The source had been found and blocked was my interpretation. 

 

 


They are still coming, but now using a different link for the 'survey', so maybe that is yet to be recognised by Plusnet and dealt with 🙂

jab1
The Full Monty
Posts: 22,384
Thanks: 7,777
Fixes: 332
Registered: ‎24-02-2012

Re: Someones using my email address to send spam emails - how can I stop it?

@purkle What, you mean you have had one today?

John
PhilipHeyes
Aspiring Pro
Posts: 196
Thanks: 89
Fixes: 1
Registered: ‎10-11-2021

Re: Someones using my email address to send spam emails - how can I stop it?

We appear to be in a game of whack-a-mole where the "sender" changes and the sender's name & subject are now also changing in each message, suggesting a scripted transmission to make each message just a little different.

Odd that these clearly forged emails are not detected a [S-P-A-M]