Yes, as of now the 'service' is probably as bad as it has ever been since this problem started, just about a year ago.
I am getting
Service Unavailable
The service is temporarily unavailable. Please try again later.
Every so often I get a page of messages. If I try to see one I then sometimes get an 'Invalid Request' message (a new one) when I try to view it. If I try to delete an email, this takes 1 - 2 mins or fails. I'd like to read an email about tonight's appointment, but cannot.
And worse still: half the emails now are ones from Plusnet saying that some spammer has sent me an infected file or attachhment. I don't want to receive this information, and I will never want to open those emails. But I then need to delete them - wasting even more time. How can I stop Plusnet doing this?
And on top of everything, Plusnet tells me I am using more than 1GB of storage and asks me to spend 'a minute or two' deleting unwanted emails. A few hours would be more like the time needed at the moment, and meantime it is easy to receive emails, such as one my wife got recently, with an instructional presentation, which was a thirty-one MB pdf file. You don't need many of those to breach Plusnet's pathetic allowance. Plusnet threatens to 'archive' their choice of my emails if I don't comply, and it seems they are actually doing this to customers, even while the service is so dire that compliance is practically impossible. If this isn't a matter for a regulator or similar, I don't know what is.
I have lost all confidence in Plusnet, if they cannot fix an email service after a year, and I have started a plan to move my webmail to another provider - not simple when we are using our own domain for webmail - and will let the community know when this has been successful.
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