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Problem sending attachments in Squirrel WebMail
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Problem sending attachments in Squirrel WebMail
31-03-2011 6:19 AM
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Hi,
I have a problem sending attachments in Squirrel webmail. I can send an attachment of 480KB, but an attachment of 3.6MB does not send. I have tried numerous times. The email sends but without the attachment. There is no message on screen to indicate a problem.
In Squirrel, when composing, in the 'Attach' line at bottom of screen, it says (max. 7 m). I assume this means 7MB. But my attachment is well below that.
I can receive attachments in Squirrel no problem.
Should I report this as a fault to be investigated? Or am i missing something?
Thanks, SC
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I have a problem sending attachments in Squirrel webmail. I can send an attachment of 480KB, but an attachment of 3.6MB does not send. I have tried numerous times. The email sends but without the attachment. There is no message on screen to indicate a problem.
In Squirrel, when composing, in the 'Attach' line at bottom of screen, it says (max. 7 m). I assume this means 7MB. But my attachment is well below that.
I can receive attachments in Squirrel no problem.
Should I report this as a fault to be investigated? Or am i missing something?
Thanks, SC
-
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Re: Problem sending attachments in Squirrel WebMail
31-03-2011 7:14 PM
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I would much appreciate a reply. Do support read to this forum?
SC
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Message 2 of 3
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Re: Problem sending attachments in Squirrel WebMail
31-03-2011 8:30 PM
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The Digital Care Team are active in these forums, but normally only during 9-5 working hours. The Service Centre can be contacted by telephone 24x7.
The webmail size limit does say 7M. To check functionality I've just sent a message with a 4.9MB attachment; it reached its destination with the attachment intact. Naturally it takes a while to upload such a large file, but no problem sending (and receiving) for me.
Can't think of any reason it should behave differently for you.
The webmail size limit does say 7M. To check functionality I've just sent a message with a 4.9MB attachment; it reached its destination with the attachment intact. Naturally it takes a while to upload such a large file, but no problem sending (and receiving) for me.
Can't think of any reason it should behave differently for you.

David
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- Problem sending attachments in Squirrel WebMail