Plusnet scam email?
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Plusnet scam email?
Wednesday
- last edited
Thursday
by
Baldrick1
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We've both had emails this evening claiming to be from Plusnet Customer Help Team asking us to verify our accounts. The emails appear to originate from <Redacted>@<Redacted>.plus.com. Assuming this is as fishy as it looks, perhaps Plusnet would take this account down.
Personal information removed from a public forum (to an area that staff can see).
Re: Plusnet scam email?
Wednesday - last edited Wednesday
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@Dalesman This scam email - from various suspicious 'xxx@xxxxxx.plus.com' addresses - has been noted earlier today - just forward it to 'abuse@plus.net' - without the quote marks, obviously.
Re: Plusnet scam email?
Wednesday
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Important: Plusnet Webmail Account Notice
Dear Customer,
We are writing to alert you that your Plusnet webmail account has been temporarily suspended. This may be due to unusual activity or because certain account information requires verification.
To resolve this issue safely, please visit the official Plusnet UK Help & Support website:
Re: Plusnet scam email?
Wednesday
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We have already seen the full dodgy text, thank you.
Re: Plusnet scam email?
Wednesday - last edited Wednesday
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Not that one, JKG
Re: Plusnet scam email?
Wednesday
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@Dalesman You mean yours was different - how?
Re: Plusnet scam email?
Wednesday
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Different text. Doesn't mention webmail.
"Action Required: Account Access Issue! no.53037369-95886"
But basically similar and with a link to click on.
Re: Plusnet scam email?
Wednesday
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OK, @Dalesman , but it is still pure spam, from the same source - ignore the different (possibly) <aaa@bbb.plus.com> 'sending' address
Re: Plusnet scam email?
Thursday
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Yes, I got one of those yesterday, Reported to abuse etc this morning.
Full Fibre since September 2023
Mac OS and Firefox user with latest versions of both
Re: Plusnet scam email?
Thursday - last edited Thursday
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Is this legit or not?:
Subject: Hi Mr ****** ******, you are invited to review your Plusnet contract
From: Plusnet <collaboration@lightico.com>
X-pn-pstn-db:" Spam 99
I was yesterday trying to see my recent contract documents via a since expired link in a Plusnet email.
Re: Plusnet scam email?
Thursday
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I doubt it, @pvmb , but maybe @plusnettony can advise.
Re: Plusnet scam email?
Thursday
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Re: Plusnet scam email?
Thursday
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@pvmb Apparently this email address is used by Plusnet in the process of verifying new contracts, although I have done so without any screen sharing going on which I would never do.
See this thread ..... Verify Contract
Re: Plusnet scam email?
Thursday - last edited Thursday
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@plusnettony wrote:
Any genuine email from us will have a contact on your account - if you log onto the portal at portal.plus.net you can see ticket history.
Thanks, but on logging in I don't see any way to see ticket history.
Searching gives: "We've found 0 tickets articles for you"
Re: Plusnet scam email?
Thursday
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@pvmb Try logging into your member centre account.
Then use this link ..... https://www.plus.net/login?p=search
Should let you view closed and open tickets (If any)
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