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Plusnet email and outlook 2010

FIXED
Greyhair
Newbie
Posts: 4
Thanks: 1
Fixes: 1
Registered: ‎13-04-2018

Plusnet email and outlook 2010

I keep getting the following error when I try to send an email using Outlook 2010, I've managed to send prior to last night on original settings. Webmail works just fine as does signing into Plusnet using the same Username and password:

Task Plusnet mail – Sending reported error (0x800ccc92): Your email server rejected your login. Verify your username and password for this Account in your Account Settings

3 REPLIES 3
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,540
Thanks: 312
Fixes: 67
Registered: ‎22-01-2018

Re: Plusnet email and outlook 2010

Hiya @Greyhair

 

I'm really sorry to hear this is happening and I can fully appreciate what a hassle from when this has happened to me. 

 

Is this now working again? If not can you PM me photos of the incoming and outgoing settings you are using? 

If this post resolved your issue please click the 'This fixed my problem' button
 SammyM - Sheffield Team
 Plusnet Help Team
Greyhair
Newbie
Posts: 4
Thanks: 1
Fixes: 1
Registered: ‎13-04-2018

Re: Plusnet email and outlook 2010

Fix

Hello @SammyM 

Thanks for the response but for some peculiar reason it's all working again.

Scratching my head syndrome ;o]

But thanks anyway.

LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,503
Thanks: 499
Fixes: 125
Registered: ‎07-12-2017

Re: Plusnet email and outlook 2010

Hiya @Greyhair, pleased to hear it's all working again and thanks for letting us know Smiley

 

If you have any further queries at all, please just get back in touch!

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team