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Cannot send or receive emails through WiFi

thecrawfords
Newbie
Posts: 1
Thanks: 1
Registered: ‎19-06-2022

Cannot send or receive emails through WiFi

Hi

My emails have been working fine but as of today they will not come through on wifi.  I get an error saying that the server cannot be found - error 0x800408FC.  If I turn the wifi off on my iphone the emails come through fine.  They also will not come through on my desktop.

Could anyone assist please as the help phone line is closed.

Thanks

 

26 REPLIES 26
RPMozley
Pro
Posts: 1,321
Thanks: 77
Fixes: 12
Registered: ‎04-11-2011

Re: Cannot send or receive emails through WiFi

Have you tried switching to a different DNS server on your devices?
That's RPM to you!!
LaticsExile
Hooked
Posts: 6
Registered: ‎15-03-2019

Re: Cannot send or receive emails through WiFi

Same problem since yesterday.
HattersFan
Newbie
Posts: 4
Registered: ‎20-06-2022

Re: Cannot send or receive emails through WiFi

Yes I also have the same issues since yesterday. If I switch my Virgin wi-fi off then e-mails come in, but with it switched on, I get - The mail server "imap.plus.net" is not responding. Verify that you have entered the correct info in Mail settings. 

Any help would be appreciated.

HattersFan
Newbie
Posts: 4
Registered: ‎20-06-2022

Re: Cannot send or receive emails through WiFi

My DNS is set to automatic, I can change to manual, but still no e-mails coming through

LaticsExile
Hooked
Posts: 6
Registered: ‎15-03-2019

Re: Cannot send or receive emails through WiFi

I also can’t access this site (community.plus.net) via WiFi, so it’s not specifically an email issue in my case.
My outlook and Tiscali emails are fine, so it’s something to do with the plus.net domain possibly.
Not as ISP problem because mine is TalkTalk and one of the other users reporting an issue is with Virgin.
blogs
Dabbler
Posts: 17
Thanks: 1
Registered: ‎14-10-2010

Re: Cannot send or receive emails through WiFi

Hi,

I also cannot send or receive email via plus.net.

"The server returned the error: Connections to host mail.plus.net on the default ports failed."

Has anyone managed to get through to log it as an issue?

Probably unrelated, but the main website isn't rendering the menus properly either today (Mac, Firefox 101)

Addtenman
Grafter
Posts: 43
Thanks: 9
Registered: ‎18-03-2010

Re: Cannot send or receive emails through WiFi

My plusnet email has been working for years with no problem.

I have changed no settings and today I am getting the following message on my desktop:

Failed to login to pop3 server

HattersFan
Newbie
Posts: 4
Registered: ‎20-06-2022

Re: Cannot send or receive emails through WiFi

I also cant access the community site from my phone while on my wifi, but can on my work computer from home that is using a VPN but connected to the same wifi

blogs
Dabbler
Posts: 17
Thanks: 1
Registered: ‎14-10-2010

Re: Cannot send or receive emails through WiFi

It seems to be wifi related. If I turn wifi off on my phone and use data it works, if i'm on wifi (at home) it doesn't.

Addtenman
Grafter
Posts: 43
Thanks: 9
Registered: ‎18-03-2010

Re: Cannot send or receive emails through WiFi

It's not just wifi,  I am using a desktop PC.

LaticsExile
Hooked
Posts: 6
Registered: ‎15-03-2019

Re: Cannot send or receive emails through WiFi

Is anyone connected by Ethernet rather than WiFi, and if so, is it working or not?
Addtenman
Grafter
Posts: 43
Thanks: 9
Registered: ‎18-03-2010

Re: Cannot send or receive emails through WiFi

My desktop is connected to my router using ethernet.

And I have the "Failed to login to pop3 server" issue as well.

Iain1965
Newbie
Posts: 2
Registered: ‎20-06-2022

Re: Cannot send or receive emails through WiFi

I am also getting the same problem on a desktop pc connected via ethernet

 

Contacted plusnet this morning and stated no problem, and blaning the settings on my pc but obviously not the only one having problems

blogs
Dabbler
Posts: 17
Thanks: 1
Registered: ‎14-10-2010

Re: Cannot send or receive emails through WiFi

My emails have now started to come through....