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Plusnet Webmail - cannot delete addresses in webmail address book.

Graham25
Newbie
Posts: 3
Registered: Friday

Plusnet Webmail - cannot delete addresses in webmail address book.

I'm trying to remove all addresses stored in the webmail address book.
I delete them and they are removed from the screen. Go to the address book again and they are still there.

Same if deleting all or just one.

I'm leaving Plusnet and don't want to leave anything behind.

Any ideas?

Graham

4 REPLIES 4
Katie_B
Plusnet Help Team
Plusnet Help Team
Posts: 20
Thanks: 26
Registered: ‎10-12-2024

Re: Plusnet Webmail - cannot delete addresses in webmail address book.

Hi @Graham25

Thanks for coming here. 

Have you tried deleting emails in your inbox? if yes, do these delete OK?

Speak soon, 

Katie

Graham25
Newbie
Posts: 3
Registered: Friday

Re: Plusnet Webmail - cannot delete addresses in webmail address book.

Thanks for your reply.

I have been able to delete all emails in all folders, just the addresses to go.

Kind regards

Graham

 

RealAleMadrid
Hero
Posts: 3,098
Thanks: 1,720
Fixes: 66
Registered: ‎07-07-2009

Re: Plusnet Webmail - cannot delete addresses in webmail address book.

@Graham25  If you are leaving Plusnet your email account will be immediately disabled and deleted so I wouldn't bother trying to delete things yourself.

Graham25
Newbie
Posts: 3
Registered: Friday

Re: Plusnet Webmail - cannot delete addresses in webmail address book.

This was just another "feature" of Plusnet's webmail that has helped drive us away. Given all the posts of problems with the transfer of data going on at the moment, could anyone be sure Plusnet would do it for us?

Yes, its not a big deal, but I thought there may have been a work around that someone had discovered.

Appreciate the comment.

Thanks