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Outlook Settings

pictman
Newbie
Posts: 2
Registered: ‎09-06-2014

Outlook Settings

‎08-10-2015 2:31 PM

I am trying to help a friend. He has recently moved to BT from PlusNet but his domain is parked with PlusNet. I have failed to configure his Outlook to send email via his domain email. Any ideas? Thanks for reading this.
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bobpullen
Community Gaffer
Community Gaffer
Posts: 16,814
Thanks: 4,843
Fixes: 314
Registered: ‎04-04-2007

Re: Outlook Settings

‎08-10-2015 2:55 PM

If your friend is no longer paying us anything then it's unlikely they'll be able to use Plusnet's SMTP servers to relay email. Chances are, they'll need to use mail.btinternet.com for the outbound server address using the login credentials from a BT email account, SSL/TLS and port 465.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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