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No migration email.

JJ
Grafter
Posts: 232
Registered: ‎12-08-2007

No migration email.

I am assuming that all migrations to Greenby are complete. I have not had any emails from Greenby. I have tried logging in on their portal. I have also used the 'forgotten password' route. Any suggestions as to what I should do next ?  

 

Johnh

4 REPLIES 4
jab1
The Full Monty
Posts: 25,460
Thanks: 9,247
Fixes: 389
Registered: ‎24-02-2012

Re: No migration email.

@JJ Which email 'brand' are on? How are you trying to log on to the Greenby portal?

John
JJ
Grafter
Posts: 232
Registered: ‎12-08-2007

Re: No migration email.

Hi,

    Plusnet     and yes on their portal

 

John

JJ
Grafter
Posts: 232
Registered: ‎12-08-2007

Re: No migration email.

Used Portal client-app-gb.staging.encuro.net

jab1
The Full Monty
Posts: 25,460
Thanks: 9,247
Fixes: 389
Registered: ‎24-02-2012

Re: No migration email.

No idea what that portal is - on the rare occasions I venture there, I use this link: https://greenby.com/ and log in with my username and account password.

John