No email this morning

[#1]

Hi All,

I can't connect to my email through either Outlook client or webmail (all devices).

Anyone else having the same issue?

The client can't access server stating password/user incorrect and the webmail page (Google Browser) will not sign in at all, stating "Invalid request, no data was lost"

I'm a legacy Freenetname account, not sure that makes a difference here?

Regards

David

[#2 · Accepted solution]

Issue reported elsewhere - it will get sorted.

[#3]

I am also getting a "cannot connect to server issue" on Outlook with error code Ox800CCC0E. Extremely annoying. Glad that someone has reported it. Anyone know when it will be fixed?

[#4]

@GMR1 How long is a piece of string?

[#5]

That's reassuring.

[#6]

Very sorry, but until they identify the issue...

[#7]

I understand. Thanks for taking the trouble to reply. I have been a Plusnet customer for many years so I'm used to the ups and downs with the broadband and email service.

[#8]

Same here - same old - imap.force9.net not responding.

Sigh!

[#9]

Incoming email isn’t coming through and unable to send email.  Able to log onto webmail.

[#10]

I had the same problem, but for info', it's just come back to life again. Everyone else back too...?

[#11]

Back on here - thanks team.

[#12]

All working for me too.

Good swift problem resolution Plusnet, thanks.

[#13]

Sending works, but incoming still a tad iffy.

[#14]

I'm told the issue has been identified and largely solved , although a few people are still reporting problems (mainly with webmail I believe)