No email and warning message
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- No email and warning message
No email and warning message
on
21-10-2025
3:44 PM
- last edited on
21-10-2025
4:45 PM
by
Baldrick1
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No access to emails here for around 6 hours or so. I get the following
Your connection isn't private
Attackers might be trying to steal your information from webmail.plus.net (for example, passwords, messages, or credit cards).
Re: No email and warning message
21-10-2025 4:57 PM
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It says it's the Plusnet webmail domain that's at risk, not my computer or browser.
This is trying to access my emails via web browser as I always do.
On clicking 'advanced' I get:
webmail.plus.net uses encryption to protect your information. When Microsoft Edge tried to connect to webmail.plus.net this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be webmail.plus.net, or a WiFi sign-in screen has interrupted the connection. Your information is still secure because Microsoft Edge stopped the connection before any data was exchanged.
You can't visit webmail.plus.net at the moment because the website uses HSTS. Network errors and attacks are usually temporary, so this page will probably work later.
Re: No email and warning message
21-10-2025 4:58 PM
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Same happens in Chrome. Please help or tell me when normal service will be restored - thanks.
Re: No email and warning message
21-10-2025 5:09 PM
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Apologies for troubling anyone if the issue was at my end - I re-booted my computer and email is working again.
Re: No email and warning message
21-10-2025 6:30 PM
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These things happen ... and it can be difficult to offer appropriate advice when an issue so far off the wall and is not reproducible!
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: No email and warning message
22-10-2025 7:36 AM
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Now the exact same thing is happening again this morning. No email access, same error messages. Computer reboot hasn't fixed it so yesterday's apparent success was a red herring.
Re: No email and warning message
22-10-2025 7:57 AM
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Apologies again, this appears to be my employers' (a large UK University) IT security arrangements identifying https://webmail.plus.net/ as a potentially malicious MITM risk. Might be worth looking at.
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