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Need to block nuisance webmail emails

auntysocial
Browser
Posts: 1
Registered: ‎28-09-2018

Need to block nuisance webmail emails

I hope this finds everyone well. I have to access my email via webmail as my PC died. I need to block nuisance emails. I found an article on the Plusnet website, the Spam Protection Guide

https://www.plus.net/help/email-guides/spam-protection-guide/ 

which mentions a blacklist, but I can't find it on my webmail page - the article says to click Spam, which as you can see from the screenshot, I don't seem to have.

 

Would be grateful for any assistance, thank you in advance.

4 REPLIES 4
PeeGee
Pro
Posts: 1,217
Thanks: 84
Fixes: 3
Registered: ‎05-04-2009

Re: Need to block nuisance webmail emails

Login to your plusnet account - NOT e-mail - and select "member centre".

From list at the left, select "email settings" (under Manage account).

There is a "spam" tab there as well as allowing other options, such as redirecting mail to a "black hole" Thumbs_Up

Phil

Plusnet FTTC (Sep 2014), Essentials (Feb 2013); ADSL (Apr 2009); Customer since Jan 2004 (on 28kb dial-up)
Using a TP-Link Archer VR600 modem-router.
JOLO
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,149
Fixes: 77
Registered: ‎06-08-2018

Re: Need to block nuisance webmail emails

Hi @auntysocial,

 

The only thing I can add to @PeeGee 's reply is after clicking 'email settings' you'll then have to click 'manage my mail'. Once you're in there you'll see spam. If you need anything else please let us know. 

md18
Hooked
Posts: 7
Thanks: 5
Registered: ‎30-09-2018

Re: Need to block nuisance webmail emails

Thank you both for your quick & detailed replies, much appreciated! Have a great rest of the weekend.

AS

'Time is passing. Yes. Don't waste it.' - Katharine Hepburn
EmilyD
Plusnet Help Team
Plusnet Help Team
Posts: 2,032
Thanks: 356
Fixes: 117
Registered: ‎26-03-2018

Re: Need to block nuisance webmail emails

Thanks @md18,

 

I hope that you had a great weekend too! Please don't hesitate to get back in touch if there's anything else that you'd like to discuss.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team