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Missing e-mails

FIXED
Newbie
Posts: 2
Fixes: 1
Registered: ‎16-07-2020

Missing e-mails

Hi

Over the past week I've lost a huge number of emails - I now only have the emails received over the past few days. This has happened across three Apple devices and the emails are also missing when I log into webmail. There are some really important e-mails amongst those missing so any help in retrieving them would be greatly appreciated.

I haven't had any notifications of being over the 1GB limit.

Thanks in advance

Rob

2 REPLIES 2
Superuser
Superuser
Posts: 16,661
Thanks: 6,850
Fixes: 63
Registered: ‎22-08-2007

Re: Missing e-mails

Your email should have been restored now.

You say that you have not received any FUP warnings - are you monitoring the email address(es) registered one your account?
Newbie
Posts: 2
Fixes: 1
Registered: ‎16-07-2020

Re: Missing e-mails

Fix

Hi

Many thanks - emails have now been restored. For some reason the alert e-mails were sent to an old free-online e-mail address I have but very rarely check.

Needless to say, I have deleted a lot of old emails now!

Thanks again for your help

 

Rob