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IMAP Server Down?

FIXED
ForumTiger
Newbie
Posts: 3
Fixes: 1
Registered: ‎01-01-2018

IMAP Server Down?

I'm constantly getting an error in Outlook: The server has refused the connection.

Clicking on Details, it shows: Cannot connect to IMAP server 212.159.8.86 (212.159.8.86:143), connect error 10060.

Please advise, thank you.

6 REPLIES 6
Townman
Superuser
Superuser
Posts: 20,141
Thanks: 8,212
Fixes: 104
Registered: ‎22-08-2007

Re: IMAP Server Down?

When you say “Outlook” which version? There are a multitude of email clients using that generic name.

Has this by any chance started after a software update? Check that ssl / TLC is NOT selected on the accounts server settings.

Plusnet servers are working ok.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Kelly
Hero
Posts: 5,496
Thanks: 375
Fixes: 9
Registered: ‎04-04-2007

Re: IMAP Server Down?

Are you still having issues?

Kelly Dorset
Ex-Broadband Service Manager
ForumTiger
Newbie
Posts: 3
Fixes: 1
Registered: ‎01-01-2018

Re: IMAP Server Down?

Fix

Hi Townman,

 

I'm using Outlook 2003 on Windows 7 Ultimate.

As I mentioned in my original message, I was constantly receiving an error 10060.

This has now stopped, and all seems to be well again.

Thanks.

Kelly
Hero
Posts: 5,496
Thanks: 375
Fixes: 9
Registered: ‎04-04-2007

Re: IMAP Server Down?

> Cannot connect to IMAP server 212.159.8.86 (212.159.8.86:143), connect error 10060.

 

Are you using IPs rather than DNS names in your server addresses?  Might be better for you to set these back to DNS names.

Kelly Dorset
Ex-Broadband Service Manager
ForumTiger
Newbie
Posts: 3
Fixes: 1
Registered: ‎01-01-2018

Re: IMAP Server Down?

No, I'm not using IPs. I'm using DNS names.

 

As I mentioned in a previous reply, everything is working fine now.

Kelly
Hero
Posts: 5,496
Thanks: 375
Fixes: 9
Registered: ‎04-04-2007

Re: IMAP Server Down?

Great.  I guess your client just likes using IPs in the errors Cheesy

Kelly Dorset
Ex-Broadband Service Manager