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IMAP Server Down?

FIXED
ForumTiger
Newbie
Posts: 3
Fixes: 1
Registered: ‎01-01-2018

IMAP Server Down?

I'm constantly getting an error in Outlook: The server has refused the connection.

Clicking on Details, it shows: Cannot connect to IMAP server 212.159.8.86 (212.159.8.86:143), connect error 10060.

Please advise, thank you.

6 REPLIES
Superuser
Superuser
Posts: 12,772
Thanks: 4,031
Fixes: 26
Registered: ‎22-08-2007

Re: IMAP Server Down?

When you say “Outlook” which version? There are a multitude of email clients using that generic name.

Has this by any chance started after a software update? Check that ssl / TLC is NOT selected on the accounts server settings.

Plusnet servers are working ok.
Community Gaffer
Community Gaffer
Posts: 5,275
Thanks: 599
Fixes: 5
Registered: ‎04-04-2007

Re: IMAP Server Down?

Are you still having issues?

Kelly Dorset
Broadband Service Manager
ForumTiger
Newbie
Posts: 3
Fixes: 1
Registered: ‎01-01-2018

Re: IMAP Server Down?

Fix

Hi Townman,

 

I'm using Outlook 2003 on Windows 7 Ultimate.

As I mentioned in my original message, I was constantly receiving an error 10060.

This has now stopped, and all seems to be well again.

Thanks.

Community Gaffer
Community Gaffer
Posts: 5,275
Thanks: 599
Fixes: 5
Registered: ‎04-04-2007

Re: IMAP Server Down?

> Cannot connect to IMAP server 212.159.8.86 (212.159.8.86:143), connect error 10060.

 

Are you using IPs rather than DNS names in your server addresses?  Might be better for you to set these back to DNS names.

Kelly Dorset
Broadband Service Manager
ForumTiger
Newbie
Posts: 3
Fixes: 1
Registered: ‎01-01-2018

Re: IMAP Server Down?

No, I'm not using IPs. I'm using DNS names.

 

As I mentioned in a previous reply, everything is working fine now.

Community Gaffer
Community Gaffer
Posts: 5,275
Thanks: 599
Fixes: 5
Registered: ‎04-04-2007

Re: IMAP Server Down?

Great.  I guess your client just likes using IPs in the errors Cheesy

Kelly Dorset
Broadband Service Manager