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How do I get an e-mail address?

FIXED
mickledore
Dabbler
Posts: 20
Thanks: 24
Registered: ‎28-01-2017

How do I get an e-mail address?

Just in the process of migrating from Waitrose.

I already have a gmail addresss but it seems I can have a Plusnet one as well.

How do I get one? I can't find anything on my account, though it could well be hidden.

Is it worth having?

3 REPLIES 3
jab1
Legend
Posts: 18,914
Thanks: 6,198
Fixes: 286
Registered: ‎24-02-2012

Re: How do I get an e-mail address?

Fix

@mickledore You cannot get a Plusnet email address - this was discontinued for new sign-ups in the middle of last year.

John
mickledore
Dabbler
Posts: 20
Thanks: 24
Registered: ‎28-01-2017

Re: How do I get an e-mail address?

Thank you very much.

I'll stop worrying about it.

Seems like a lot of folk on here are having trouble with it so I'll stick with good(?) old Google.

Townman
Superuser
Superuser
Posts: 23,751
Thanks: 10,033
Fixes: 171
Registered: ‎22-08-2007

Re: How do I get an e-mail address?


@mickledore wrote:

Just in the process of migrating from Waitrose.

I already have a gmail addresss but it seems I can have a Plusnet one as well.

 


Out of interest, what gave you the impression that on migrating away from JLP to Plusnet that you can have a Plusnet email address?

Was it possibly from this - Changes to John Lewis broadband from Plusnet

 

Can I get the same services with Plusnet?

Yes. Signing up to Plusnet means you’ll continue to get to great value broadband packages with the same high levels of service you’d expect.

 

Did you infer that "same services" and "Yes" meant "including the email component of your existing JLP service"?

Said ambiguity has been raised as potentially being misleading.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.