How do I get an e-mail address?
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- Re: How do I get an e-mail address?
05-04-2023 9:25 AM
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Just in the process of migrating from Waitrose.
I already have a gmail addresss but it seems I can have a Plusnet one as well.
How do I get one? I can't find anything on my account, though it could well be hidden.
Is it worth having?
Fixed! Go to the fix.
05-04-2023 9:30 AM
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@mickledore You cannot get a Plusnet email address - this was discontinued for new sign-ups in the middle of last year.
Re: How do I get an e-mail address?
05-04-2023 9:33 AM
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Thank you very much.
I'll stop worrying about it.
Seems like a lot of folk on here are having trouble with it so I'll stick with good(?) old Google.
Re: How do I get an e-mail address?
05-04-2023 5:58 PM
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@mickledore wrote:
Just in the process of migrating from Waitrose.
I already have a gmail addresss but it seems I can have a Plusnet one as well.
Out of interest, what gave you the impression that on migrating away from JLP to Plusnet that you can have a Plusnet email address?
Was it possibly from this - Changes to John Lewis broadband from Plusnet
Can I get the same services with Plusnet?
Yes. Signing up to Plusnet means you’ll continue to get to great value broadband packages with the same high levels of service you’d expect.
Did you infer that "same services" and "Yes" meant "including the email component of your existing JLP service"?
Said ambiguity has been raised as potentially being misleading.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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