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How can I set up plusnet email on thunderbird ?

widra
Newbie
Posts: 1
Registered: 19-10-2012

How can I set up plusnet email on thunderbird ?

I recently bought a laptop, which has Windows 7 on it so I cannot use Outlook Express anymore as I did on my computer ( Windows XP) . I have tried to link to Thunderbird but , despite following the instructions on the Plusnet help page, it will not recognise  my Plusnet email address.  Any suggestions ?
Also if I access my emails from my laptop will they still appear on my desk top computer which has Outlook Express. I would like to be able to see and store them on both if that is possible.
2 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: How can I set up plusnet email on thunderbird ?

This should point you in the right direction:
http://www.plus.net/support/email/setup/thunderbird-setup.shtml?source=keymatch
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
dpstjp
Newbie
Posts: 5
Registered: 22-10-2012

Re: How can I set up plusnet email on thunderbird ?

I've had similar issues.  I followed precisely the instructions on the Plusnet site but Thunderbird could not detect my mail settings.
I then turned off my antivirus software (Avast) and ran the whole process again.  Success.  My antivirus software was the problem.
Hopefully now when I switch it back on it will still work.