I have 4 machines that prior to migration all worked OK with PlusNet.
All use Thunderbird (on auto-update)
A couple of years ago I switched my landline from BT to PlusNet. Things got complicated because as it was a new account I had to have a new e-mail address, but also kept the existing one.
2 PCs and a new laptop all run Windows 11, the old laptop runs Windows 10.
One of the PCs has the new e-mail address, but the other PC and the laptops use the old e-mail address.
The only machine to get the migration message was the old laptop on Win 10. This currently works OK (allbeit slowly)
The PC with the new email address, didn't get a migration message but appears to work OK.
The new laptop and the other PC (both Win11) won't do anything as thunderbird keeps asking for the new password. But I don't have a new password.
I have tried Greenby but it doesn't recognise my log-in details and when I ask to reset my password and give it an e-mail address nothing turns up.
I really would like to get the WIN11 machines that can't connect operational so i can retire the old laptop (and maybe install Linux.)
Any help appreciated thanks.
