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Greenby down again?

redsox9
Pro
Posts: 322
Thanks: 138
Fixes: 4
Registered: ‎04-06-2016

Greenby down again?

Outlook 2019:

Task 'xxxx.plus.com - Receiving' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).'

Greenby webmail:
RC error: Login failed, please check your credentials.

18 REPLIES 18
Davidspeers
Rising Star
Posts: 66
Thanks: 22
Registered: ‎01-03-2018

Re: Greenby down again?

Yep.  Down for me as well.  Just as I was thinking it had been more stable.

PhilipHeyes
All Star
Posts: 922
Thanks: 332
Fixes: 12
Registered: ‎10-11-2021

Re: Greenby down again?

Ditto . . .

Task '[email protected] - Receiving' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).'

Do raise a ticket on www.greenby.com & paste in the error message.

[edit]

SMTP Credentials are instantly rejected.

I agree with @jab1 ... do not adjust your setting.

jab1
The Full Monty
Posts: 24,775
Thanks: 8,855
Fixes: 378
Registered: ‎24-02-2012

Re: Greenby down again?

And me - Thunderbird keeps telling me to reset  my password, which, of course, I am not going to do.

John
redsox9
Pro
Posts: 322
Thanks: 138
Fixes: 4
Registered: ‎04-06-2016

Re: Greenby down again?

@Davidspeers wrote: Yep. Down for me as well. Just as I was thinking it had been more stable.

With Greenby never assume anything or report that you are not being spammed.

pvmb
Aspiring Champion
Posts: 1,762
Thanks: 364
Fixes: 14
Registered: ‎12-02-2014

Re: Greenby down again?

@redsox9 

"With Greenby never assume anything or report that you are not being spammed."

Well, I can report I am not being spammed! Though, currently, Greenby is down for me too. 🙂

PhilipHeyes
All Star
Posts: 922
Thanks: 332
Fixes: 12
Registered: ‎10-11-2021

Re: Greenby down again?

Folks, take a look in the www.greenby.com portal, do you see your mailboxes
or do your see :

You don’t have any mailboxes set up.

Davidspeers
Rising Star
Posts: 66
Thanks: 22
Registered: ‎01-03-2018

Re: Greenby down again?

Mine says I don’t have any mailboxes set up.

jab1
The Full Monty
Posts: 24,775
Thanks: 8,855
Fixes: 378
Registered: ‎24-02-2012

Re: Greenby down again?

@PhilipHeyes I 'dont have any mailboxes set up' - total rubbish, of course.

John
Annie
Aspiring Pro
Posts: 430
Thanks: 25
Fixes: 2
Registered: ‎25-09-2007

Re: Greenby down again?

Yes, it did say that I didn't have any mailboxes but now it's showing them again but at this moment in time, I can't download any mail.

 

Annie
penfold
Aspiring Pro
Posts: 2,321
Thanks: 29
Fixes: 5
Registered: ‎01-08-2007

Re: Greenby down again?

Yes I've got this too. Says I've no mailbox.
Cannot download any emails
jab1
The Full Monty
Posts: 24,775
Thanks: 8,855
Fixes: 378
Registered: ‎24-02-2012

Re: Greenby down again?

Greenby, as usual, is down.

John
penfold
Aspiring Pro
Posts: 2,321
Thanks: 29
Fixes: 5
Registered: ‎01-08-2007

Re: Greenby down again?

at least im migrating my e-mails off this bit by bit.

What did plusnet saddle us with.

No support status at all. Tickets answered by a bot.

 

David60
Newbie
Posts: 5
Thanks: 3
Registered: ‎05-10-2021

Re: Greenby down again?

Down for me too. Can send emails but cannot receive emails.

 

Plus Net have not done their customers proud - handing us over to Greenby. I am looking to dump Greenby and Plus Net. Can't see either provider being too long for this world. Plus Net email service was once brilliant but handing over to Greenby was a true "dump and run" on their customers.

 

I am nearly finished migrating my email service to another provider - it's been a task changing addresses and notifying people but it is times like this that make it worthwhile to dream of the day when me and Greenby will be no more!

 

 

jab1
The Full Monty
Posts: 24,775
Thanks: 8,855
Fixes: 378
Registered: ‎24-02-2012

Re: Greenby down again?

@penfold I have migrated to a proper mail service, and only have the PN/Greenby apology for a 'service' until the end of November to ensure all my contacts are aware of the move - I do have some 'once/twice a year' ones I may have missed.

John