Greenby.com email login failurest

[#1]

1/4/2026 @ 8am.

I am seeing POP3 and IMAP login failure on all Greenby.com hosted emails ( formerly with Plusnet ).

The SMTP authentication appears ok on relay.plus.net ( still with Plusnet )

Connecting to the Greenby.com portal this morning our <account>.plus.com domain remains and says 7 email accounts,
but all 7 mail boxes are missing from the list.

I've opened a Greenby.com ticket.

[#2]

My relative just reported same issue this morning..... IMAP email on ipad asking for password - when entered it still fails to log on. I can't give exact error as not in front of ipad.

Greenby has proven to be the most unreliable email and I've encouraged them to move away as soon as possible.

[#3]

Just had a burst of emails come through, the back log is from yesterday around 4 to 5pm.

[#4]

Yep same with my relative, just started working again.

Wonderful..... must get her to migrate!

[#5]

Just when I thought we have returned to normal working of the Greenby email one of our former Plusnet email accounts has just redelivered the entire contents,  887 emails almost a whole month is shown as duplicated in MS Outlook.

This is the second time in recent weeks with Greenby this has occured, last time it all 7 of our mailboxes.