Greenby OK (out for a kip) again? - Plusnet Community

Greenby OK (out for a kip) again?

Posts: 307

Thanks: 129

Fixes: 4

Task xxxx@xxxx.plus.com - Receiving' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).'

17 REPLIES 17

Posts: 594

Thanks: 213

Fixes: 6

MS Outlook is reporting the same for us/
The Greenby IMAP / POP3 servers are not connecting, the Plusnet SMTP server looks ok.

Posts: 22

Thanks: 5

I've been unable to see my incoming emails this morning. I wish Plusnet had either kept suppporting emails or chosed another outfit to take over.

Greenby is RUBBISH!

Posts: 19,298

Thanks: 8,423

Fixes: 555

IMAP access seems to be fine here

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Posts: 143

Thanks: 19

Fixes: 2

Greenby since 6am today

RC error. Login failed check your credentials

or

Red Box Connection to storage failed + other red box with lots of codes but dissapears to quick

Posts: 19,298

Thanks: 8,423

Fixes: 555

IMAP access seems to be fine here

Scratch that. The proxy is ok but the greenby mail server is AWOL.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Posts: 1,322

Thanks: 235

Fixes: 11

...Working again now!

Posts: 307

Thanks: 129

Fixes: 4

@pvmb wrote: Working again now!

Till it goes AWOL again. It seems to choose nice sunny days like we have in London today.

Posts: 143

Thanks: 19

Fixes: 2

Friday 10th April 8.15 am Greenby not loading

RC error. Login failed check your credentials

or

Red Box Connection to storage failed + other red box with lots of codes but dissapears to quick

Also tried OLD PLUSNET log in

Failed to connect to Imap server in Red Box

Posts: 594

Thanks: 213

Fixes: 6

Friday 10/04/2026 08:37 also seeing Greenby mail.plus.net failing to authenticate or taking most of the 90 second time out period to do so.

Posts: 100

Thanks: 18

Getting no service from Greenby, and I've paid up! #stupid

So this morning I get no email downloaded and no viewing via webmail. I can login and see there is email sat there though as the mailboxes show data in them!

Played with AI support for a while, but there's no 'real' people there atm as it's 'outside normal working hours'!

Posts: 1,322

Thanks: 235

Fixes: 11

IMAP server definitely in trouble! Can log in to Greenby webmail but can't get emails.

From experience, these things are usually sorted out after a while. No need to panic (yet!).

Posts: 100

Thanks: 18

Yeah I can now see the Ticket I started on my postmaster webmail! But I can't read it I get

"SERVER ERROR!

Could not load message from server."

ROFL, well not really, bit tedious this.

Posts: 22

Thanks: 5

AGAIN I'm unable to get in to see my incoming emails (or anaything else!!)

What the heck is going on? And more importantly, how can this be fixed?

Posts: 22

Thanks: 5

@ smallblueplanet

Have you been able to resolve this .... I am glad I have an alternative email site - which actually works. If Greenby thinks I'm going to pay for their service when the time comes THEY ARE MISTAKEN.