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Totalise migration to Greenby

FIXED
graemewa
Hooked
Posts: 6
Registered: ‎12-05-2024

Totalise migration to Greenby

I have read the message posted about migration (last updated in Sept last yr) and have seen a lot of trafic on these forums about some folks who have been moved but as a long standing Totalise user (Madasafish) I am concerned that I haven't seen any message at all sent to me directly (unless I missed something and I generally archive all mail in Outlook) about any migration and am concerned because this is a primary email address I have had for decades and don't want to loose it.
As I'm not a plus net coustomer directly (it I dont have any of their broadban services etc I just have the mailbox due to legacy transfers I don't want to assume that I will just be transferred but equally not being a "customer" as such I can't get any help from their phone base system as I can't give them any references to accounts so drew a blank on the phone.
Is anyone else in this situation that they havn't heard anything directly on this Greenby migration topic?

6 REPLIES 6
PhilipHeyes
Seasoned Pro
Posts: 598
Thanks: 214
Fixes: 6
Registered: ‎10-11-2021

Re: Totalise migration to Greenby

Email servers : mail.totalise.co.uk & mail.madasafish.com both appear to be on the Plusnet IPs.

Suggesting not migrated to Greenby yet,

plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 3,012
Thanks: 1,324
Fixes: 56
Registered: ‎24-07-2014

Re: Totalise migration to Greenby

Fix

We've not started on MadAsAFish brands yet so no comms have gone out. We'll let you know nearer the time. 

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
Busychip
Grafter
Posts: 47
Thanks: 11
Fixes: 3
Registered: ‎09-03-2021

Re: Totalise migration to Greenby

"We've not started on MadAsAFish brands yet so no comms have gone out. We'll let you know nearer the time."

 

Any idea roughly when these legacy MF brands will start being migrated? I have a couple of Freenetname emails and a Freenetname supplied domain name.

 Appreciate that a precise date is not likely to be available, but are we talking weeks, or months away?

plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 3,012
Thanks: 1,324
Fixes: 56
Registered: ‎24-07-2014

Re: Totalise migration to Greenby

We've got to give people notice, and we've not finished other batches yet, so it won't be done in the next couple of months. 

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
Busychip
Grafter
Posts: 47
Thanks: 11
Fixes: 3
Registered: ‎09-03-2021

Re: Totalise migration to Greenby

Thanks for the update, plusnettony.

As a related question, am I right in thinking that the Freenetname servers still do not have SSL/TLS/Starttls encryption enabled, so still only use ports 110 and 25 for POP3 and SMTP?

plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 3,012
Thanks: 1,324
Fixes: 56
Registered: ‎24-07-2014

Re: Totalise migration to Greenby

For now, please use those ports. 

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team