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Gmail rejecting Plusnet mail

Black_Shuck
Dabbler
Posts: 22
Thanks: 6
Registered: ‎17-07-2018

Re: Gmail rejecting Plusnet mail

DUH, I see it!!!!!! 

Black_Shuck
Dabbler
Posts: 22
Thanks: 6
Registered: ‎17-07-2018

Re: Gmail rejecting Plusnet mail

Thanks everyone for being my 'carer'! 

Thanks for the patience & thanks for taking time out of your schedules to assist me

I am very grateful.

pjmarsh
Superuser
Superuser
Posts: 4,145
Thanks: 1,668
Fixes: 23
Registered: ‎06-04-2007

Re: Gmail rejecting Plusnet mail

No problem.  Hopefully that will get you sorted. It's definitely worth you trying @MisterW's suggestion to check that the actual SPF has been created, but then emails to GMail should work again.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

MisterW
Superuser
Superuser
Posts: 16,020
Thanks: 6,060
Fixes: 437
Registered: ‎30-07-2007

Re: Gmail rejecting Plusnet mail

@Black_Shuck No problem. The script that checks for your added mx record runs every 6 hrs (I believe?). So I'd suggest checking using mxtoolbox to check when the spf record has been created. Then try emails to gmail again.

edit:again @pjmarsh beat me to it.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Black_Shuck
Dabbler
Posts: 22
Thanks: 6
Registered: ‎17-07-2018

Re: Gmail rejecting Plusnet mail

OK, the SPF is active on the test website, but still bouncing emails back from Gmail.

 

What am I doing wrong?

 

Black_Shuck
Dabbler
Posts: 22
Thanks: 6
Registered: ‎17-07-2018

Re: Gmail rejecting Plusnet mail

DNS_2.jpg

MisterW
Superuser
Superuser
Posts: 16,020
Thanks: 6,060
Fixes: 437
Registered: ‎30-07-2007

Re: Gmail rejecting Plusnet mail

@Black_Shuck you are using relay.plus.net as your smtp server ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Black_Shuck
Dabbler
Posts: 22
Thanks: 6
Registered: ‎17-07-2018

Re: Gmail rejecting Plusnet mail

Yes, relay.plus.net.

MisterW
Superuser
Superuser
Posts: 16,020
Thanks: 6,060
Fixes: 437
Registered: ‎30-07-2007

Re: Gmail rejecting Plusnet mail

It's possible that the DNS change hasn't propagated fully yet, so gmail's servers aren't finding the SPF record.

What's the exact error that you're getting when sending to gmail ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Black_Shuck
Dabbler
Posts: 22
Thanks: 6
Registered: ‎17-07-2018

Re: Gmail rejecting Plusnet mail

DNS_2.jpg

Black_Shuck
Dabbler
Posts: 22
Thanks: 6
Registered: ‎17-07-2018

Re: Gmail rejecting Plusnet mail

It's there & working but emails still bounce.

 

What email settings do I require please?

 

MisterW
Superuser
Superuser
Posts: 16,020
Thanks: 6,060
Fixes: 437
Registered: ‎30-07-2007

Re: Gmail rejecting Plusnet mail

What email settings do I require please?

You should need nothing other than setting your outgoing server to relay.plus.net , using port 587 with STARTTLS encryption

Which of these smtp error messages https://support.google.com/a/answer/3726730?hl=en are you getting ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Black_Shuck
Dabbler
Posts: 22
Thanks: 6
Registered: ‎17-07-2018

Re: Gmail rejecting Plusnet mail

 This is an automatically generated Delivery Status Notification.      

Delivery to the following recipients failed permanently:

   * cvntvsdvnvs@gmail.com

Reason: A message that you sent to the following recipient could not be delivered due to a permanent error. ** The remote server ?? responded with: ** cvntvsdvnvs@gmail.com ??:?? This message was created automatically by mail delivery software on the server .
MisterW
Superuser
Superuser
Posts: 16,020
Thanks: 6,060
Fixes: 437
Registered: ‎30-07-2007

Re: Gmail rejecting Plusnet mail

That doesnt show the smtp error I'm afraid, there should be somewhere the smtp error and status codes as in the list I posted

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Black_Shuck
Dabbler
Posts: 22
Thanks: 6
Registered: ‎17-07-2018

Re: Gmail rejecting Plusnet mail

Reporting-MTA: dns; avasout-ptp-001 [84.93.230.227]
Received-From-MTA: dns; [192.168.1.73] [212.159.61.154]
Arrival-Date: Thu, 05 Sep 2024 13:15:58 +0100


Final-recipient: rfc822; cvntvsdvnvs@gmail.com
Diagnostic-Code: smtp; 550-5.7.26 Your email has been blocked because the sender is unauthenticated.

Last-attempt-Date: Thu, 05 Sep 2024 13:16:01 +0100