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Gmail Force9

FIXED
stepea001
Grafter
Posts: 41
Registered: ‎20-10-2010

Gmail Force9

Trying to setup a force9 account on gmail on a new mobile phone - I can send messages from this account but none incoming. Message displayed "Problem syncing".

Do I need to change anything on the incoming settings.

4 REPLIES 4
Townman
Superuser
Superuser
Posts: 23,294
Thanks: 9,783
Fixes: 162
Registered: ‎22-08-2007

Re: Gmail Force9

Depends what they are presently set to.

IMAP or POP3?

Is there anything indicating that there is a successful sign-in?

Does the email client facilitate changing the server time out?  Try setting that to 2 minutes.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

stepea001
Grafter
Posts: 41
Registered: ‎20-10-2010

Re: Gmail Force9

Currently set to imap 

 

Incoming Settings

Server: mail.force9.net

Port: 993

 

Outgoing Settings

Server: relay.force9.net

Port: 587

 

Dan_the_Van
Aspiring Hero
Posts: 2,848
Thanks: 1,369
Fixes: 86
Registered: ‎25-06-2007

Re: Gmail Force9

Fix

If you are using imap it should be

Incoming Settings

Server: imap.force9.net

Port: 993

mail.force9.net is POP3

 

@Townman  has previousy published these settings.

IMAP: imap.plus.net port 993 encryption SSL/TLS
POP3: mail.plus.net port 995 encryption SSL/TLS
SMTP: relay.plus.net port 587 encryption STARTTLS
User name (authentication) configured on BOTH incoming and outgoing servers
Default mailbox accountname
Secondary mailbox accountname+mailboxname

Some long term customers will need to change '.plus.net' to '.force9.net' or '.free-online.net' for both your incoming and outgoing servers to match your account

 

HTH

stepea001
Grafter
Posts: 41
Registered: ‎20-10-2010

Re: Gmail Force9

Thanks that helped