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Emails containing this URL are being bounced as SPAM

ghstone
Newbie
Posts: 5
Thanks: 2
Registered: ‎27-10-2018

Emails containing this URL are being bounced as SPAM

Hi,

 

trying to send an email to freinds which kept getting bounced...

 

            552 ieiToCtWE05xcieiUo6ZR3 message rejected due to spam or virus. If you believe this is in error please login to your portal or contact your ISP support team.

 

I've isolated the cause to be this URL, which isn't SPAM or a Virus.

 

How to get to the Hungaroring - 2023 Hungarian Grand Prix - F1Destinations.com

 

how do I report it and get it fixed please ?

 

Graham

 

 

3 REPLIES 3
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,926
Thanks: 5,012
Fixes: 317
Registered: ‎04-04-2007

Re: Emails containing this URL are being bounced as SPAM

Hi Graham,

I've submitted a request to have this remedied.

Let me know if it remains an issue tomorrow.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,926
Thanks: 5,012
Fixes: 317
Registered: ‎04-04-2007

Re: Emails containing this URL are being bounced as SPAM


@ghstone wrote:

I've isolated the cause to be this URL, which isn't SPAM or a Virus.

How to get to the Hungaroring - 2023 Hungarian Grand Prix - F1Destinations.com


Turns out this website has been reported as compromised which is why our spam detection is preventing submission of messages containing a link to the site.

The site owner will need to confirm that they have not only secured the site, but also removed any junk/errant HTML files from the server before we can do anything to lift the restriction.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Townman
Superuser
Superuser
Posts: 23,787
Thanks: 10,065
Fixes: 172
Registered: ‎22-08-2007

Re: Emails containing this URL are being bounced as SPAM

@ghstone 

An excellent submission of a problem report for this profile of issue.  As seen above, this has facilitated a prompt and clear analysis of the underlaying issue.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.