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Email Certificate Error

douglasuk
Newbie
Posts: 1
Registered: ‎24-10-2021

Email Certificate Error

‎24-10-2021 9:33 AM

I am getting an email certificate error when I login to outlook to collect my emails.

I do not get the error on my desktop or mobile.

I have deleted my account and added it again but this did nothing.

I think I need to edit the certificate to make the mail server relay.plus.net but I can't its is set as mail.plus.net.

Any advice much appreciated.

 

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David

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MisterW
Superuser
Superuser
Posts: 14,717
Thanks: 5,503
Fixes: 393
Registered: ‎30-07-2007

Re: Email Certificate Error

‎24-10-2021 10:17 AM

I think I need to edit the certificate to make the mail server relay.plus.net but I can't its is set as mail.plus.net.

@douglasuk you cant edit the certificate. Outlook tries to guess the server names and often gets it wrong. You need to use the manual configuration options to set the correct server names to agree with the certificates.

Incoming server is mail.plus.net , outgoing is relay.plus.net

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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