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Do I keep my BT email address ?

brendajorsler
Rising Star
Posts: 53
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Registered: 05-12-2014

Do I keep my BT email address ?

I was changed over from BT yesterday to PLUSNET for broadband and phone.
I have got my PLUSNET email address up and running, but am surprised that I am still able to receive and send emails in my btinternet email address.
How long does this continue for please ?  I can't imagine that I will be able to keep my btinternet email address as I am no longer a customer of theirs..
My change over of phone and broadband went extremely smoothly and I am actually getting a slightly higher speed.
Thanks
4 REPLIES
Community Gaffer
Community Gaffer
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Registered: 04-04-2007

Re: Do I keep my BT email address ?

Quote from: mummy
I have got my PLUSNET email address up and running, but am surprised that I am still able to receive and send emails in my btinternet email address.
How long does this continue for please ?

That's a question for BT really. Glad to hear the migration went smoothly though Smiley

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Superuser
Superuser
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Registered: 30-07-2007

Re: Do I keep my BT email address ?

brendajorsler
Rising Star
Posts: 53
Thanks: 3
Fixes: 2
Registered: 05-12-2014

Re: Do I keep my BT email address ?

Many thanks...
It seems that BT will let me keep my btinternet email address for 30 days and charge me if I want to continue using it after that..
KevinG
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Posts: 987
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Registered: 05-11-2008

Re: Do I keep my BT email address ?

Onetel, later subsumed by TalkTalk, keep addresses live forever, I still have access even though I haven't used them for well over ten years.