Deleting emails
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Deleting emails
Deleting emails
14-02-2022 9:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello.
On my iPad and phone the additional mailbox I set up has little boxes by each email so I can delete a few at once. But on the main mailbox there aren’t any. I’ve looked through the help topics and can’t find a setting for it. Any ideas. Thanks
Re: Deleting emails
14-02-2022 2:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @pippup143
I'm sorry to see you're having issues deleting your e-mails in bulk from your default mailbox.
If you've set this up on your iPhone & iPad in the same way as the additional mailboxes, it should behave in the same way.
Can you take a screenshot of what you're seeing and post it up? Just remember to remove any personal information from the screenshot, or feel free to send me a private message if it's easier.
Re: Deleting emails
17-02-2022 2:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Which version of iOS?
Note that the selection radio buttons appear only when you click on EDIT in the top right corner.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Deleting emails
19-02-2022 11:21 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for your reply and my apologies for the delay in responding.
I’ve found, quite by accident clicking on the wrong spot, that there’s a tiny button on the left on the top menu that opens a window to select things like this!
Thanks again
Re: Deleting emails
19-02-2022 11:23 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you for your reply and my apologies for the delay.
I’ve found the answer quite by chance…see reply to message below.
Thanks again
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page