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Delays to email coming from PHP on Hostopia

andydg
Grafter
Posts: 46
Thanks: 10
Registered: ‎16-03-2010

Re: Delays to email coming from PHP on Hostopia

I don't want to jump the gun .. but I don't seem to getting emails again (as of this morning as far as can tell). Anyone else noticed ?
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,893
Thanks: 4,986
Fixes: 316
Registered: ‎04-04-2007

Re: Delays to email coming from PHP on Hostopia

Working fine here, although the ones sent to Plusnet email addresses are being spammed.
Edit: I've reset the spam filters and messages are no longer being identified as spam Cool

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

andydg
Grafter
Posts: 46
Thanks: 10
Registered: ‎16-03-2010

Re: Delays to email coming from PHP on Hostopia

Thanks Bob, that did the trick - mails now getting through.
Warning to others though, all the previous test mails I tried earlier have 'black-holed', so they may have missed some today  ..
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,893
Thanks: 4,986
Fixes: 316
Registered: ‎04-04-2007

Re: Delays to email coming from PHP on Hostopia

I suspect the messages were getting black-holed because of this (non-default) setting:

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

andydg
Grafter
Posts: 46
Thanks: 10
Registered: ‎16-03-2010

Re: Delays to email coming from PHP on Hostopia

Bob, checked my settings and have Spam filtering enabled but 'Discard Obvious' is at the Off setting, Aggressiveness is set to 1. 
Yesterday's emails still didn't make it through - new mails came as soon as you reset ...
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,893
Thanks: 4,986
Fixes: 316
Registered: ‎04-04-2007

Re: Delays to email coming from PHP on Hostopia

The spam settings are unique to each of your domains. There's a drop down at the top of the settings page. Try selecting each of your domains in turn, I reckon it's going to be enabled for at least one of them.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

andydg
Grafter
Posts: 46
Thanks: 10
Registered: ‎16-03-2010

Re: Delays to email coming from PHP on Hostopia

Thanks Bob, you are correct - checked again and there was one domain lurking with Discard on  Embarrassed (assumed all were same - which have now set)
Might not stop over zealous spam marking but at least should avoid black-hole now ...
Smiley