Delays to email coming from PHP on Hostopia
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Delays to email coming from PHP on Hostopia
Re: Delays to email coming from PHP on Hostopia
09-04-2015 12:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Are you guys still having problems, and if so is it permanent or intermittent?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Delays to email coming from PHP on Hostopia
09-04-2015 12:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Delays to email coming from PHP on Hostopia
09-04-2015 12:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Delays to email coming from PHP on Hostopia
09-04-2015 1:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Delays to email coming from PHP on Hostopia
09-04-2015 1:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
David
Edit: Success also using the PHP mail() function which I think uses sendmail. However this also ended up in Spam.
Re: Delays to email coming from PHP on Hostopia
09-04-2015 1:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Delays to email coming from PHP on Hostopia
09-04-2015 1:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Delays to email coming from PHP on Hostopia
09-04-2015 2:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This should result in the message being returned to sender, bit unfortunately we don't have a localhost mailbox for it to be returned to - so the message is discarded.
David
Re: Delays to email coming from PHP on Hostopia
09-04-2015 2:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
am receiving orders on my website and still no confirmation emails (either to me or customers) .. should I raise this as a ticket or is there anything you can suggest?
Re: Delays to email coming from PHP on Hostopia
09-04-2015 3:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: spraxyt "Mail sent successfully" when using phpmailer means the localhost relay (webserver) has accepted it. Disappearing after that means the Hostopia relays (mailrelayXXXX.megamailservers.eu) are refusing to accept the message from localhost on the webserver.
There is the possibility that the email *is* accepted by Hostopia's relays and rejected refused at the recipient side.
Where is the destination email address hosted Andy? If not Plusnet, then does the situation change if you try testing to a Plusnet-hosted address?
If that still doesn't offer any clues, then raise a support ticket, post the ID here and I'll get it raised into Hostopia for you (same with you Mike).
Really sorry that you're having problems for the third time in almost as many weeks
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Delays to email coming from PHP on Hostopia
09-04-2015 3:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
regards mike
Re: Delays to email coming from PHP on Hostopia
09-04-2015 3:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have tried sending a test message with from/to using my force9 mail address (usual is through my domain name which points to that) and no joy. This has been working fine with numerous daily emails - until now. Will raise a ticket, but mean time attached are headers from a successful email received yesterday (sent using phpMailer).
ticket ref 102226348
Re: Delays to email coming from PHP on Hostopia
10-04-2015 10:17 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can someone give me the correct details to try (using phpMailer) ..
host= relay.force9.net
SMTPAuth= false ?
Username = xxx
Password = xxx
Port = 25 ?
?
Re: Delays to email coming from PHP on Hostopia
10-04-2015 4:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
class.phpmailer.php
class.smtp.php
PHPMailerAutoload.php
Then in a folder of your choice edit proper values into a file such as the following (for a Force9 user):
[code=testing_smtp.php]
<?php
$phpmailerpath = $_SERVER['DOCUMENT_ROOT'] . '/phpmailer';
require "$phpmailerpath/PHPMailerAutoload.php";
$mail = new PHPMailer;
$mail->isSMTP(); // Set mailer to use SMTP
$mail->Host = 'localhost'; // Specify server
$mail->Sender = 'bounceaddress@youruser.force9.co.uk'; // bounce address (defaults to From)
$mail->From = 'yourchoicehere@youruser.force9.co.uk';
$mail->FromName = 'Your Choicer';
$mail->addAddress('someone@example.com', 'Someone Else'); // Add a recipient (name is optional)
$mail->WordWrap = 70; // Set word wrap to 70 characters (optional)
mail->isHTML(true); // Set email format to HTML
$mail->Subject = 'Put the subject here';
$mail->Body = 'Put the HTML message body here <b>some bold text!</b>';
$mail->AltBody = 'Put the plain text here for non-HTML mail clients';
if(!$mail->send()) { // send it
echo 'Message could not be sent.';
echo 'Mailer Error: ' . $mail->ErrorInfo;
exit;
}
echo 'Message sent: date ', date("D, d M Y H:i:s T");
?>
Browse to the file to send it.
David[/code]
Re: Delays to email coming from PHP on Hostopia
10-04-2015 9:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Delays to email coming from PHP on Hostopia