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Cloudmark trialists wanted

Community Gaffer
Community Gaffer
Posts: 13,415
Thanks: 1,178
Fixes: 91
Registered: 04-04-2007

Cloudmark trialists wanted

Afternoon folks,
I have a favour to ask...
We've recently been looking into alternatives to the IronPort anti-spam network appliances that we use for our customer-facing anti-spam platform.
One potential alternative is an MTA supplied by a company called Cloudmark. This MTA uses Cloudmark Authority to identify, manage and effectively deal with junk/virus email traffic (similar to IronPort's 'Senderbase' reputation filters).
Cloudmark looks to do a good job of balancing cost against functionality, and it's also geared towards service providers rather than corporate environments (other solutions tend to focus on the latter).
Initial investigations suggest that Cloudmark will integrate well into our systems and will also help reduce the amount of spam traffic that leaves our network.
We're not definitely moving to Cloudmark, however we would like to repoint a handful of customers' email traffic through the devices to get a feel for how things will work.
This is where you guys come into it!
If you'd like to help us out then can you reply to this thread giving your consent?
We'll probably look at making the changes next Thursday and they'll be in place for at least a week. All we really want to get a feel for is whether or not you notice any major differences (all being well, you won't).
Those using IronPort's Quarantine functionality will probably want to step out of this one as I don't think that will work once your mail's been repointed. It's also pretty critical that you have spam filtering turn on rather than disabled.
The Manage My Mail interface /should/ retain most of its functionality and the spam controls should also work too. Whilst it's highly unlikely you'll lose any email, please do be mindful that this is relatively new to us, so the usual caveats you'd associate with a trial apply.
We're hoping to get around 15-20 participants as a minimum, but we'll happily accept more.
Thanks!

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

37 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Cloudmark trialists wanted

will we be able to see what they have filtered out, as with Iron port I have had several false positives,  If I can see the filtered I dont mind going on the trial (I regularly get them from I assume a french facebook contact)
Community Veteran
Posts: 1,699
Registered: 30-07-2007

Re: Cloudmark trialists wanted

Will my IMAP set up still work?  If so, I don't mind helping out.
John
Superuser
Superuser
Posts: 9,762
Thanks: 1,147
Fixes: 62
Registered: 06-04-2007

Re: Cloudmark trialists wanted

As with IronPort the Cloudmark system should influence emails only up to refusal, or to delivery to a mailbox (or spam folder). POP3 and IMAP come into play only from that point so email collection clients using either of these protocols shouldn't be affected by the preceding anti-spam processes.
I think the link for Cloudmark Authority should be this one.
David
Community Gaffer
Community Gaffer
Posts: 13,415
Thanks: 1,178
Fixes: 91
Registered: 04-04-2007

Re: Cloudmark trialists wanted

Quote from: hulls
Will my IMAP set up still work? 

Yes.
Quote from: spraxyt
I think the link for Cloudmark Authority should be this one.

Well spotted! I've updated the URL in my original post.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 1,699
Registered: 30-07-2007

Re: Cloudmark trialists wanted

OK Bob.  I'm happy to trial it.
John
Plusnet Help Team
Plusnet Help Team
Posts: 13,479
Thanks: 246
Fixes: 68
Registered: 27-04-2007

Re: Cloudmark trialists wanted

Hi all,
Just to let you know in Bob's absence that the work to move triallists over to Cloudmark is being carried out this evening. The impact of this most likely won't be evident until after midnight tonight.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Veteran
Posts: 1,699
Registered: 30-07-2007

Re: Cloudmark trialists wanted

How will I know the difference?
John
Superuser
Superuser
Posts: 9,762
Thanks: 1,147
Fixes: 62
Registered: 06-04-2007

Re: Cloudmark trialists wanted

If you look at the email headers,
Plusnet Cloudmark Gateway will receive the message from the sending server.
and instead of lines such as
X-SBRS: 3.6
X-IronPort-Anti-Spam-Filtered: true
X-IronPort-Anti-Spam-Result:
you will find
X-CM-Score: 0.00
X-CNFS-Analysis
David
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Cloudmark trialists wanted

had one in at 6.25 this morning, still ironport
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Cloudmark trialists wanted

I am in the cloud
Delivery-date: Fri, 08 Jul 2011 07:49:52 +0100
Received: from [212.159.8.109] (helo=IMPCM2)
 by inmx19.plus.net with esmtp (PlusNet MXCore v2.00) id 1Qf4sq-0001BJ-4M
 for akakakaka; Fri, 08 Jul 2011 07:49:52 +0100
Received: from ccm29.constantcontact.com ([208.75.123.225])
by IMPCM2 with Plusnet Cloudmark Gateway
id 5Jpo1h0014rtgYG01Jpr0f; Fri, 08 Jul 2011 07:49:52 +0100
X-CM-Score: 0.00
X-CNFS-Analysis: v=1.1 cv=IVEYPan+IAS+JQAl7DnhK8moOKpmAJb6Wf2/uV1Zfig= c=1
sm=1 a=Qu1cdK8DYMsA:10 a=WrcC9AQA1UIA:10 a=HLboX2fvjmoA:10
a=Umi35SffWczDbaJ3v51WwQ==:17 a=eiPBrYJwAAAA:8 a=YlZF8DRWAAAA:8
a=3KUoxB9FAAAA:8 a=MuKZ55Av0S3fkOOEE9YA:9 a=FemcMZuayTGqlv6FshkA:7
a=wPNLvfGTeEIA:10 a=w2mTCviCfkkA:10 a=Va4M-gANHAMA:10 a=GEN-f81ZB5AA:10
a=UNHwldVzExMA:10 a=mqxjpS4csF8A:10 a=WWvwp4U4E9YA:10 a=Kzr38kjvJ9sA:10
Community Veteran
Posts: 1,699
Registered: 30-07-2007

Re: Cloudmark trialists wanted

Me too!
Received: from rdintl-48.rdintl.postdirect.com ([206.165.241.48])
    by IMPCM2 with Plusnet Cloudmark Gateway
    id 5Pcy1h00113MbGW01Pd126; Fri, 08 Jul 2011 12:37:05 +0100
Smiley
ChrisL
Grafter
Posts: 734
Thanks: 4
Registered: 13-12-2007

Re: Cloudmark trialists wanted

Your headers in the cloud anyway pierre  Smiley Smiley
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Cloudmark trialists wanted

but just got a Spam that got lost somewhere - recieved time 15:16 and came through the iron gateway
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Cloudmark trialists wanted

@Bob
on one of my mail boxes Mr@ I used to get t least three spams a day under ironport, now I have none, I also had three positives on that same mail box
I did ask do we get a copy of the detected spams in our spam box, if no how do I find false positives
I use Thunderbird and IMAP so files still on server