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Archived mailbox? Request for it to be unarchived here!

KenPac
Hooked
Posts: 5
Registered: ‎14-05-2023

Re: Archived mailbox? Request for it to be unarchived here!

Thank you Townman . My bad.

ClaudiaG23
Plusnet Help Team
Plusnet Help Team
Posts: 354
Thanks: 152
Fixes: 24
Registered: ‎02-05-2023

Re: Archived mailbox? Request for it to be unarchived here!

@KenPac I can see you have got more than 1 mailbox on your account, please could you send me a Private Message with the mailbox you'd like to restore along with a screen shot of the email you've had about the emails being archived. 

If this post resolved your issue please click the 'This fixed my problem' button
 Claudia Garner
 Plusnet Help Team
btn
Dabbler
Posts: 20
Thanks: 1
Registered: ‎15-11-2019

Re: Archived mailbox? Request for it to be unarchived here!

Please can you unarchive my emails.

 

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,948
Thanks: 1,561
Fixes: 480
Registered: ‎01-01-2012

Re: Archived mailbox? Request for it to be unarchived here!

Hi @btn 

I've raised this for you and we'll get those unarchived as soon as possible 

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
tlicense
Newbie
Posts: 3
Registered: ‎31-12-2020

Re: Archived mailbox? Request for it to be unarchived here!

Hello,

 

Would it be possible to unarchive my email please? It's the one that begins with "T".

 

Many thanks.

James30
Plusnet Help Team
Plusnet Help Team
Posts: 422
Thanks: 145
Fixes: 26
Registered: ‎19-04-2023

Re: Archived mailbox? Request for it to be unarchived here!

@tlicense  - Sure, I'll DM you to get your details.

If this post resolved your issue please click the 'This fixed my problem' button
James - Plusnet Sheffield
Plusnet Help Team
vamp
Newbie
Posts: 3
Registered: ‎08-03-2023

Re: Archived mailbox? Request for it to be unarchived here!

Hi my main email is live again but my 2nd one -vamp isnt can it be unarchived too please.

thank you

James30
Plusnet Help Team
Plusnet Help Team
Posts: 422
Thanks: 145
Fixes: 26
Registered: ‎19-04-2023

Re: Archived mailbox? Request for it to be unarchived here!

@vamp I'll DM You for your details. Thanks

If this post resolved your issue please click the 'This fixed my problem' button
James - Plusnet Sheffield
Plusnet Help Team
Popup
Hooked
Posts: 9
Thanks: 1
Registered: ‎15-08-2020

Re: Archived mailbox? Request for it to be unarchived here!

Please can my email be unarchived again
Popup
Hooked
Posts: 9
Thanks: 1
Registered: ‎15-08-2020

Re: Archived mailbox? Request for it to be unarchived here!

And please advise how to best use plusnet webmail to clear down my emails. I keep getting server errors when I try.
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,891
Thanks: 885
Fixes: 221
Registered: ‎27-04-2007

Re: Archived mailbox? Request for it to be unarchived here!

Hi @Popup  I've opened a ticket on your account here: https://www.plus.net/wizard/?p=view_question&id=234166134 please reply back to that when you can and let me know back on here too when you have. 

 

Re webmail, what error is it that you're seeing? Can you post a screengrab?

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
pinkrabbits
Hooked
Posts: 7
Registered: ‎12-10-2015

Re: Archived mailbox? Request for it to be unarchived here!

Hello
Please please please can you unarchive my Mail?
I have lost everything in my inbox and and I had A LOT of saved emails under sub folders…
I am gutted
Please help
pinkrabbits
Hooked
Posts: 7
Registered: ‎12-10-2015

Re: Archived mailbox? Request for it to be unarchived here!

Morning, so Plusnet were sending me emails to tell me my webmail was getting close to it's limit and I needed to delete some messages - the email said I had used 75% - I filed it in my brain to do and I've logged in this morning and THEY HAVE ALL GONE!

No inbox, saved folders - literally nothing!

I am gutted, I had so many saved essential emails on there for everything for the kids, my life - everything

Is there any way I can get them all back - of course if I promise to delete loads and bring me back to a reasonable level?

I am trying not to lose my mind

Please help
MorganHouse
Newbie
Posts: 1
Registered: ‎29-05-2023

Re: Archived mailbox? Request for it to be unarchived here!

Hi,

 

I lost all my folders and e-mails the other day. I've looked and can't see them to "tick" in the settings, so I think this is the issue.

 

Could you please unarchive my e-mails so I can go through my folders and clear them up?

 

Thank you.

ClaudiaG23
Plusnet Help Team
Plusnet Help Team
Posts: 354
Thanks: 152
Fixes: 24
Registered: ‎02-05-2023

Re: Archived mailbox? Request for it to be unarchived here!

Hi @MorganHouse, I can't see any evidence of your emails being archived. I'm going to send you a private message. Could you reply with a print screen of the email you received about your emails being archived?

If this post resolved your issue please click the 'This fixed my problem' button
 Claudia Garner
 Plusnet Help Team