Android phone mail set up problems ... what are correct settings ?
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Android phone mail set up problems ... what are correct settings ?
Thursday
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Post migration have settings changed? My tablet and other android phone work ginger bug my new phone judg won't accept my user name and imap settings?
Re: Android phone mail set up problems ... what are correct settings ?
Thursday
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Username is : email address i.e avoid using <account>+<name> or an alias
Server : imap.plus.net
Port : 993
Encryption : SSL/TLS
Re: Android phone mail set up problems ... what are correct settings ?
6 hours ago
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Thanks I did change my user name config from Account+ name to use full email address.
However, I am still getting the message "couldn't verify account - the username or password is incorrect or pop3 / IMAP access isnt turned on for this account. It is asking to check and try again which I have. I am receiving emails but cannot send?
I have never had issues with plusnet mail until Greeby transition and wondered if there is any change to config required now which will fix email settings ?
Bit frustrating as a customer of plus net for 26 years plus
Thanks
Re: Android phone mail set up problems ... what are correct settings ?
5 hours ago
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It is asking to check and try again which I have. I am receiving emails but cannot send?
Have you got 'outgoing server requires authentication' selected ? use the same username/password as for incoming
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Android phone mail set up problems ... what are correct settings ?
3 hours ago
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Thanks
I have outgoing server authentication already selected but it wont send and holds mail in outbox.
I've tried both relay.plus.net and smpt.plus.net
Re: Android phone mail set up problems ... what are correct settings ?
3 hours ago
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I've tried both relay.plus.net and smpt.plus.net
Do you still have a Plusnet broadband account ?
If not , then change the outgoing server to mail.enmail.co
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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