Amazon emails
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Amazon emails
18-12-2015 1:56 PM
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Just a general question.
I am subscribed to 2 or 3 Amazon emails, but have not seen any at all this week. Anyone else noticed this?
Before you ask, yes, they are in my contacts list, individually, and a 'catch-all' @amazon.co.uk
Are Amazon being blocked?
Re: Amazon emails
18-12-2015 2:05 PM
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Bob Pullen
Plusnet Product Team
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Re: Amazon emails
18-12-2015 2:11 PM
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I thought you might have a sender blacklist you could access easily. I would also be surprised, but.........................

Dunno if my thread in Chat with the same title gives you anything more to go on?
Re: Amazon emails
20-12-2015 10:15 AM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Amazon emails
20-12-2015 10:49 AM
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Checked with a couple of other people (on Virgin and Zen) and they are still receiving, so it does look like a PN issue.
Re: Amazon emails
21-12-2015 10:05 AM
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Bob Pullen
Plusnet Product Team
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Re: Amazon emails
21-12-2015 10:16 AM
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Re: Amazon emails
21-12-2015 10:20 AM
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It's actually SWMBO's email box but Kindle Daily Deals and Local Deals are definite ones that she's subscribed to. Normally she'll get 2 or 3 emails from Amazon a day, she just happened to mention to me the other day that she hadn't seen any for a few days. I checked her email box and the last email from Amazon was on the 12th. I'm happy to PM the name of her email box if you need it.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Amazon emails
21-12-2015 12:35 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Amazon emails
21-12-2015 12:40 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Amazon emails
21-12-2015 12:43 PM
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Re: Amazon emails
24-12-2015 12:24 PM
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I've asked one of our engineers to see if they can spot anything in the logs.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Amazon emails
24-12-2015 12:43 PM
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I use Gmail as my email provider and there hasn't been any issues with Amazon email on there, so unlikely a spam issue as Gmail is quite hot on spamming.
Re: Amazon emails
24-12-2015 12:53 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Amazon emails
24-12-2015 1:28 PM
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Will await developments after the hols.
As a point of interest, and don't know if it is relevant, but I've had a couple of spam mails to my old Tiscali a/c where the 'displayed' source is '@amazon.co.uk__'random string'
If I catch any more I'll try and capture the full header.
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