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Amazon emails

MisterW
Superuser
Superuser
Posts: 15,472
Thanks: 5,978
Fixes: 424
Registered: ‎30-07-2007

Re: Amazon emails

Thanks for the update Bob. I did try whitelisting Amazon on my account but it made no difference.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
Legend
Posts: 17,734
Thanks: 5,760
Fixes: 265
Registered: ‎24-02-2012

Re: Amazon emails

Right - just got another from same source, available header info:-
Return-Path: <Bounce-QDRERTWMNTPQNNSEVUNNDIOVA@sungu.hyperfee.com>
Received: from public.mx10gb1.int.opaltelecom.net (10.116.0.120) by mail.svcgb1.int.opaltelecom.net (8.6.141.03)
       id 566BB98B00EC5E32 for xxxxxxxxxx@tiscali.co.uk; Thu, 24 Dec 2015 13:42:31 +0000
X-IronPort-AV: E=Sophos;i="5.20,474,1444690800";
  d="scan'208";a="1686327478"
Received: from out.ipsmtp2nec.opaltelecom.net ([62.24.202.74])
 by public.mx10gb1.int.opaltelecom.net with ESMTP; 24 Dec 2015 13:42:31 +0000
X-IronPort-Anti-Spam-Filtered: true
X-IronPort-Anti-Spam-Result: =?us-ascii?q?A2GVlwC69XtW/32LGD5egn48UmeFaoJ1o?=
=?us-ascii?q?SkBAhoBAQQBgQyBVBYBT49jAQEIgX2BdIQmF2A/DgEBAQEBAQEDfAtBEoJKW0Y?=
=?us-ascii?q?VAjwhVQFGJIhCBAEEnwmiJYEUhHqNTRyBGwWOL4hWARV4hC+IEYIkAoxThnGHS?=
=?us-ascii?q?j8BAQEMFoFKAQoBAQGCUYN5giYBAQE?=
X-IPAS-Result: =?us-ascii?q?A2GVlwC69XtW/32LGD5egn48UmeFaoJ1oSkBAhoBAQQBgQy?=
=?us-ascii?q?BVBYBT49jAQEIgX2BdIQmF2A/DgEBAQEBAQEDfAtBEoJKW0YVAjwhVQFGJIhCB?=
=?us-ascii?q?AEEnwmiJYEUhHqNTRyBGwWOL4hWARV4hC+IEYIkAoxThnGHSj8BAQEMFoFKAQo?=
=?us-ascii?q?BAQGCUYN5giYBAQE?=
X-Header: TalkTalk
X-IronPort-AV: E=Sophos;i="5.20,474,1444690800";
  d="scan'208";a="872324860"
Received: from host-62-24-139-125.as13285.net (HELO mail.svcgb1.int.opaltelecom.net) ([62.24.139.125])
 by out.ipsmtp2nec.opaltelecom.net with ESMTP; 24 Dec 2015 13:42:21 +0000
Delivered-To: xxxxxxxxx@tiscali.co.uk
Received: from public.mx17gb1.int.opaltelecom.net (10.116.0.156) by mail.svcgb1.int.opaltelecom.net (8.6.141.03)
       id 566BB83100CD8EE7 for xxx@xxx Thu, 24 Dec 2015 13:42:21 +0000
Message-ID: <566BB83100CD8EE7@ms12gb1.int.opaltelecom.net> (added by postmaster@mail.svcgb1.int.opaltelecom.net)
Authentication-Results: public.mx17gb1.int.opaltelecom.net; spf=Pass smtp.mailfrom=Bounce-QDRERTWMNTPQNNSEVUNNDIOVA@sungu.hyperfee.com; spf=Pass smtp.helo=postmaster@sungu.hyperfee.com
X-IronPort-Anti-Spam-Filtered: true
X-IronPort-Anti-Spam-Result: =?us-ascii?q?A0F6CQAN8BtWfJUG3tFOgjOBBVORCAEBA?=
=?us-ascii?q?QEFgioXTwoBjxMHgX+EGgKBEAEBAQEBAQEOAQELFgUiIoJ1W0YVAl1VAWqHY1w?=
=?us-ascii?q?FA41yohyES4xuBIEwBYk8hEMGgziGbAGKLIVLgWcBCgEBAYI3IIJzAQID?=
X-IPAS-Result: =?us-ascii?q?A0F6CQAN8BtWfJUG3tFOgjOBBVORCAEBAQEFgioXTwoBjxM?=
=?us-ascii?q?HgX+EGgKBEAEBAQEBAQEOAQELFgUiIoJ1W0YVAl1VAWqHY1wFA41yohyES4xuB?=
=?us-ascii?q?IEwBYk8hEMGgziGbAGKLIVLgWcBCgEBAYI3IIJzAQID?=
X-IronPort-AV: E=Sophos;i="5.17,1,1437433200";
  d="scan'208";a="62805987"
Received: from criquality.com (HELO sungu.hyperfee.com) ([209.222.6.149])
 by public.mx17gb1.int.opaltelecom.net with ESMTP; 24 Dec 2015 13:42:21 +0000
Received: from (127.0.0.1) by sungu.hyperfee.com id hffr3q16lt0s for <xxxxxxxx@tiscali.co.uk>; Thu, 24 Dec 2015 08:42:20 -0500 (envelope-from <Bounce-QDRERTWMNTPQNNSEVUNNDIOVA@sungu.hyperfee.com>)
From: "Thank you!" <Do-Not-reply@amazon.co.uk__zisgr>
To: "xxxxd@tiscali.co.uk" <jxxxxx@tiscali.co.uk>
Subject: You have received a £500 Boots Survey Notification!

Any help, Bob?
dick:green 3 addresses edited out in a public forum
John
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Amazon emails

do you want to mung your email from your post
jab1
Legend
Posts: 17,734
Thanks: 5,760
Fixes: 265
Registered: ‎24-02-2012

Re: Amazon emails

Sorry OJ - thought I'd edited those, but obviously didn't -posted in a rush as I was on my way out when I spotted the spammer. Embarrassed
Thanks anyway.
John
grahambritten
Grafter
Posts: 106
Registered: ‎01-08-2007

Re: Amazon emails

Until around 3 weeks go I was receiving 4 to 5 Amazon emails on a daily basis then they suddenly stopped. An exception to this is that I am still receiving Amazon emails associated with any orders I've made and the payments and deliveries.
I have checked my Amazon account and my plusnet email is still the address that should be receiving the emails.
I've eventually stumbled upon this thread after trying to find a solution and see that there are another 2 users with the same issue although I find it hard to believe that there are only 3 of us that this is happening to!
Can someone at plusnet report back here what is happening here and what they are doing to fix this issue?
Thanks
jab1
Legend
Posts: 17,734
Thanks: 5,760
Fixes: 265
Registered: ‎24-02-2012

Re: Amazon emails

Graham, Bob Pullen is looking in to this - see 12 posts back and subsequent comments. I suspect it is not just three of us (+ Bob), but we will have to wait and see what he can find out/do.
John
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,916
Thanks: 5,021
Fixes: 316
Registered: ‎04-04-2007

Re: Amazon emails

These started coming through for me on Boxing Day. Are others still having problems then?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

grahambritten
Grafter
Posts: 106
Registered: ‎01-08-2007

Re: Amazon emails

Bob, I'm still not receiving any Amazon marketing/advertising emails that I have subscribed to. The only ones I've had are the ones for items I've ordered.
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,916
Thanks: 5,021
Fixes: 316
Registered: ‎04-04-2007

Re: Amazon emails

Which lists/emails Graham? I'm testing with the Amazon Deals and Daily Kindle Deal emails.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

jab1
Legend
Posts: 17,734
Thanks: 5,760
Fixes: 265
Registered: ‎24-02-2012

Re: Amazon emails

Still NOT getting any through here, Bob,  Cry
John
MisterW
Superuser
Superuser
Posts: 15,472
Thanks: 5,978
Fixes: 424
Registered: ‎30-07-2007

Re: Amazon emails

None here either Bob
edit: actually not quite true, I got one Daily deals email on Christmas day on my Amazon account, none since! and none on SWMBO's account

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,916
Thanks: 5,021
Fixes: 316
Registered: ‎04-04-2007

Re: Amazon emails

OK, thanks for the clarification.
FWIW, I received both emails to two separate accounts early this morning, one with spam filtering enabled, one with it disabled.
There's a ticket with our Ops Engineers so we'll see what they can uncover...

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

grahambritten
Grafter
Posts: 106
Registered: ‎01-08-2007

Re: Amazon emails

Bob, just to update you, I'm subscribed to Amazon Local, Daily Deals and Kindle Daily Deal from memory. Hope this helps.
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,916
Thanks: 5,021
Fixes: 316
Registered: ‎04-04-2007

Re: Amazon emails

I've subscribed to Daily Deals too. Struggling to find the local list though?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

grahambritten
Grafter
Posts: 106
Registered: ‎01-08-2007

Re: Amazon emails

Sorry Bob, I hadn't realised that Amazon Local is no more  Cry
http://local.amazon.co.uk/notice
Looks like I stopped receiving the emails before it was stopped by Amazon though.