Accessing email on other devices
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Accessing email on other devices
09-01-2022 2:39 PM
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We have Plusnet email accounts on our AppleMacs. All works fine, and no issues and no complaints. Been with Plusnet for years and years.
How can we access our Plusnet emails when using an iPad or an iPhone?
Thanks.
Re: Accessing email on other devices
09-01-2022 5:57 PM
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Re: Accessing email on other devices
09-01-2022 7:05 PM
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Hi, this is me again, but had to re-register as my original login doesn't seem to work.
Thanks for your reply, but if it was "simples" I wouldn't be asking the question.
Please explain in simple terms.
We have two MacBookAirs. One each, and we have a PlusNet address each that work perfectly and have done for yonks. No issues at all.
We also have an iPad each. How do we access our PlusNet email accounts that we use on the MacBooks on the iPads?
Thanks,
Mick.
Re: Accessing email on other devices
10-01-2022 10:45 AM
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Hey @MickandHilary,
I'm sorry to hear that you're having issues accessing the mailboxes. You'd need to setup the mailboxes within the email app on the iPads and this will need to be done on each one. Have you made any attempts to do this so far and if so, what settings have you entered?
Re: Accessing email on other devices
10-01-2022 11:19 AM
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Thank for getting back to me.
Perhaps I'm being thick here!
Where and how do I do this?
Go to Mail app and I have an email already set up. It's an iCloud.com address.
How do I get my plusnet address I use on my computer onto my iPad and/or my iPhone?
Off out shortly, so may not get back to this for a few hours.
Thanks.
Mick.
Re: Accessing email on other devices
10-01-2022 11:22 AM - edited 10-01-2022 11:24 AM
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@MickF you need to add a mail account with your PlusNet details to the Mail app. You may find this https://www.plus.net/help/archive/email/ios-setup/ useful , although it hasnt been updated for a while so MAY not apply to the latest version of Apple's Mail app.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Accessing email on other devices
10-01-2022 1:10 PM
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@MickF wrote:
Perhaps I'm being thick here!
Go to Mail app and I have an email already set up. It's an iCloud.com address.
Mick,
You can ADD as many email accounts as you want to the iPhone / iPad - they are (correctly) treated as totally separate. You do that in SETTINGS (not in the email application).
I suspect that you might be being confused by other email clients (such as Gmail) on other devices which seek to HARVEST emails from other addresses into one mailbox (so that Google can look at them). To do that with those applications you would use IMPORT MAIL facilities ... that is not what you really want here.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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Re: Accessing email on other devices
11-01-2022 9:20 AM
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Settings!!!!!!
Of course!!!!
Just done it as an experiment on my iPhone, but it's spending ages "verifying".
I'll report back if something transpires.
Thanks,
Mick
Re: Accessing email on other devices
11-01-2022 9:40 AM
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It works ! 😀
Sends and receives.
Thank you everyone.
Mick.
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