554 Message rejected - reported as SPAM

[#1]

Hello Folks,

Happy New Year to you all.

Another year, another SPAM issue.

Yet again emails from our address are experiencing "bounces"!  There are various messages saying that the email is being rejected but by far the majority are ones being sent to BTinternt.

Some are getting through, even to BTinternet ones.

How the hell do we get them reconised as legitimate emails being sent to people who actually want to recieve them?

We send as BCC to comply with privacy for our dancers/pupils, although quite have a few have exchanged email addresses & even other contact details.

I understand that there are bad people out there who like to bombard the world with their nasty messages, but we're not one of them!

Regards in hopeful anticipation.

[#2]

Hi @Lordwotsit,

Welcome back to the Community!

I'm sorry to hear about the problem you're having with some of your emails being flagged as spam, and I can absolutely appreciate how frustrating this must be.

You've mentioned that some of the emails do go through; is it a case of when you keep trying these will eventually send, or does it just seem that sometimes these will go through to some email accounts and not others?

Have you been able to email the accounts which are being flagged as spam in the past without any issues?

Rach