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'This fixed my problem' anomaly

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Hero
Posts: 4,168
Thanks: 977
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Registered: ‎30-07-2008

'This fixed my problem' anomaly

I've noticed a few threads recently where the OP has nominated one of their own posts as the 'fix'.

No doubt this is due to the sudden influx of new posters who've come to the forum in a time of crisis, but surely the forum software should prevent this happeneing at all.

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Plusnet Help Team
Plusnet Help Team
Posts: 17,220
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Registered: ‎21-04-2017

Re: 'This fixed my problem' anomaly

I believe that’s been the case ever since we migrated to this forum in April 2016. I understand where you’re coming from, though sometimes a OP’s own post may rightfully be ‘the fix’ if it contains the necessary information and there’s no other relevant post to mark as fixed. 

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
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Hero
Posts: 4,466
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Registered: ‎30-06-2016

Re: 'This fixed my problem' anomaly


@Gandalf wrote:

I understand where you’re coming from, though sometimes a OP’s own post may rightfully be ‘the fix’ if it contains the necessary information and there’s no other relevant post to mark as fixed. 


Agreed that this is occasionally the case but from what I see it's normally a failure of the OP to understand how it's supposed to work. This is understandable because if there is any guidance, I have never seen it.

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Moderator
Moderator
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Registered: ‎11-01-2008

Re: 'This fixed my problem' anomaly

If you see a fix that shouldn’t be applied then you can report it to the moderators and it can be reviewed and acted upon.

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If it helped click the thumb
If it fixed it click 'This fixed my problem'
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Hero
Posts: 4,168
Thanks: 977
Fixes: 22
Registered: ‎30-07-2008

Re: 'This fixed my problem' anomaly

@dvorak @Baldrick1 @Gandalf 

Thanks for all contributions - I guess that's cleared up now.

Not really "fixed", so no tick.  😜

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Moderator
Moderator
Posts: 23,474
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Registered: ‎11-01-2008

Re: 'This fixed my problem' anomaly

Bah. Lost out on internet points 😂😛
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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Plusnet Help Team
Plusnet Help Team
Posts: 17,220
Thanks: 5,299
Fixes: 900
Registered: ‎21-04-2017

Re: 'This fixed my problem' anomaly

*grumbles to himself and walks away*

(I too like internet points Cheesy 😁)

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team