Should PN upgrade to a new forum ??
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Re: Should PN upgrade to a new forum ??
24-04-2014 10:35 PM
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Re: Should PN upgrade to a new forum ??
25-04-2014 7:21 AM
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Quote from: Kelly Yeah. They click post, the response saying "yes, I got that" is dropped by their firewalls because it's coming back from the wrong server, so the browser sits there waiting. The customer then clicks post again so you duplicate.
yeah I did a few, but now I learnt, after it stalls, to simply refresh the page instead and bam my post is there.
Re: Should PN upgrade to a new forum ??
25-04-2014 8:06 AM
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For me the only thing that works is patience,
i.e. wait for two minutes doing nothing, and the post will eventually be accepted, then close the hung posting browser tab.
Re: Should PN upgrade to a new forum ??
26-04-2014 10:04 AM
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Quote from: jelv What Jim said is factually correct - I've seen it on a number of occasions.
You make a post with an attachment and then when it hangs open another browser tab and view and keep refreshing the forum index. It can be several minutes before you see your post appear as the latest post. Meanwhile the original tab is still hung and typically stays hung.
Jelv,
What I intended to convey is that one does not need to wait a number of minutes to see duplicate post issues. All too frequently I see "page cannot be displayed" click back, click preview and then get warned that the thread has been updated and see my update below my 'current' reply.
A delay is not an essential component of non-response to postings or the path to duplicate postings.
Comments from PN support is visibly absent from this theme!
Cheers,
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Should PN upgrade to a new forum ??
28-04-2014 12:02 PM
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Can any staff member(s) confirm why the forum is like it has had a dose of what they have done, as it is quite quick today (LONG may I.T Continue)
Re: Should PN upgrade to a new forum ??
28-04-2014 4:22 PM
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Re: Should PN upgrade to a new forum ??
28-04-2014 6:18 PM
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How is it that the IP addresses for this forum are 212.159.8.110 and 212.159.9.110, yet (as can be seen in the attached screen shot) I get replies from (in this instance) 84.93.230.178 (which is - "community04.servers.plus.net") ?
Re: Should PN upgrade to a new forum ??
28-04-2014 6:21 PM
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It's certainly a lot snappier.
Sadly the main problem, posts with attachments remains
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Should PN upgrade to a new forum ??
28-04-2014 6:25 PM
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It also didn't hang and completed correctly, so something has been fixed.
Re: Should PN upgrade to a new forum ??
28-04-2014 6:27 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Should PN upgrade to a new forum ??
28-04-2014 6:33 PM
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may be you're all slowing down....
Ex-Broadband Service Manager
Re: Should PN upgrade to a new forum ??
28-04-2014 6:48 PM
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@'Kelly' - Are you sure those meddling kids haven't been playing with your network, or feeding the servers with Scooby snacks ?
Re: Should PN upgrade to a new forum ??
28-04-2014 9:07 PM
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Re: Should PN upgrade to a new forum ??
28-04-2014 9:27 PM
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Re: Should PN upgrade to a new forum ??
28-04-2014 9:45 PM
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If PN have not done anything, forum based, have they done anything server based, that could of helped
If not then the the Gremlins must be watching Netflix
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