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Private Messages

FIXED
Selgovae
Grafter
Posts: 36
Thanks: 2
Fixes: 1
Registered: 14-12-2016

Private Messages

Sorry if this has been asked before but I notice I can't send a Private Message. All it says is Oops! You do not have sufficient privileges for this resource or its parent to perform this action.
Has any of the moderators any advice?
20 REPLIES
Community Veteran
Posts: 38,244
Thanks: 933
Fixes: 54
Registered: 15-06-2007

Re: Private Messages

Fix

In order to send PM's I think that you need to have posted a few times - probably only once or twice so I suggest trying again

JrScott
Hooked
Posts: 5
Thanks: 1
Registered: 14-12-2016

Re: Private Messages

Good advice, this is my first post so hopefully now qualify.
Moderator
Moderator
Posts: 16,525
Thanks: 1,780
Fixes: 123
Registered: 06-04-2007

Re: Private Messages

As Oldjim said, due to the number of spam PMs we were getting, a restriction was placed until a number of posts had been made. I can't recall what that number is at the moment.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Community Gaffer
Community Gaffer
Posts: 2,842
Thanks: 1,524
Fixes: 62
Registered: 22-02-2016

Re: Private Messages

We had an issue with users creating accounts and sending all sorts of spammy PMs out so we had to lock it down a little bit. Looking at your account, I can see that you have passed the criteria to have PMs enabled.

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newlands
Newbie
Posts: 1
Registered: 10-02-2017

Re: Private Messages

Sorry about this post but I'm new to the Plusnet Community.  I'm trying to send a Private Message, so I have just registered with the Plusnet Community but still can't send a Private Message - possibly because I have never posted before.  Let's hope this helps!

Browni
Seasoned Champion
Posts: 1,511
Thanks: 426
Fixes: 35
Registered: 02-03-2016

Re: Private Messages

@newlands you should be able to send a PM now that you have successfully posted on the forum.

I must have been really bad in a previous life. This is my 3rd ISP in a row that uses lithium.
jd1
Newbie
Posts: 2
Registered: 24-02-2017

Re: Private Messages

Replying to give this a go..

Plusnet Help Team
Plusnet Help Team
Posts: 17,636
Thanks: 619
Fixes: 159
Registered: 05-04-2007

Re: Private Messages

Generally if you're looking for help or advice it's better to start a public thread than PMing someone straight away.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
RussJH
Newbie
Posts: 1
Registered: 13-04-2017

Re: Private Messages

Same pm problem here, hope this post sorts it

Plusnet Help Team
Plusnet Help Team
Posts: 17,636
Thanks: 619
Fixes: 159
Registered: 05-04-2007

Re: Private Messages

What's the issue you're having Russ? We would advise starting a new thread rather than PMing someone straight away.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
Galaxys7
Newbie
Posts: 2
Registered: 23-04-2017

Re: Private Messages

Thanks

bjallenby
Aspiring Pro
Posts: 178
Thanks: 76
Registered: 13-05-2017

Re: Private Messages

Same issue here. Searched for already existing threads and thought I'd post in here rather than start a new thread. What is the actual post count limit for PM enabling? I've already made one post and still not able to PM. I'm just looking a username change anyway.
Community Veteran
Posts: 4,746
Thanks: 1,045
Fixes: 27
Registered: 16-10-2014

Re: Private Messages

You'll be able to PM now @bja, provided you've also verified your email address.

bjallenby
Aspiring Pro
Posts: 178
Thanks: 76
Registered: 13-05-2017

Re: Private Messages

Still getting the same "oops" message, email is verified too. That's why I was wondering just what the exact limit was. But I guess they don't want to particularly give that away. Maybe three is the magic number?

 

Edit: Three is not.