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Mentions in quotes

Community Veteran
Posts: 26,531
Thanks: 769
Fixes: 9
Registered: 10-04-2007

Mentions in quotes

Is it possible for mentions inside quotes not to result in a mention email?

I've just received an email for a post where I quoted a post by someone else which mentioned me. This is the beginning of the email:

  Hi jelv,

 

jelv (Community Veteran) mentioned you in a post! Take a look at what they said and join in the conversation here:

 

Re: broadband usage gone sky high

 

@JonoH wrote:
@jelv wrote:

In the past Plusnet have refunded excess usage charges where this has happened and the user has complained.

...

Somewhat confused me at first as I wondered why I was mentioning myself. It does not appear in the notification feed so why the email?

 

jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
3 REPLIES
Community Gaffer
Community Gaffer
Posts: 697
Thanks: 666
Fixes: 16
Registered: 29-09-2011

Re: Mentions in quotes

@jaread83 Is this something we can do?

 Jono H
 Plusnet Help Team
Community Veteran
Posts: 26,531
Thanks: 769
Fixes: 9
Registered: 10-04-2007

Re: Mentions in quotes

Moderators: this is a deliberate full quote to generate the circumstances I've raised.


@JonoH wrote:

@jaread83 Is this something we can do?


jaread83: If you get emails for mentions you will find this post generates one but I think you will find it is not in your notification feed.

jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Gaffer
Community Gaffer
Posts: 3,013
Thanks: 1,657
Fixes: 67
Registered: 22-02-2016

Re: Mentions in quotes

This isn't something I have any control over unfortunately. I need to get in contact with Lithium to look into this as the inclusion of mentions as the '<user> wrote:' is new functionality. Apologies if this causes an annoyance, I will raise a support ticket with Lithium to look into.

Frontend Web Developer | www.plus.net

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