cancel
Showing results for 
Search instead for 
Did you mean: 

Inconsistency in Forum View post count -v- Unread Posts

Community Veteran
Posts: 19,102
Thanks: 443
Fixes: 21
Registered: ‎31-08-2007

Re: Inconsistency in Forum View post count -v- Unread Posts

Well I had a mystery "unread" post on the Community Site Feedback board last night which I'm trying to find out about. It's gone now.

Superuser
Superuser
Posts: 9,886
Thanks: 1,252
Fixes: 71
Registered: ‎06-04-2007

Re: Inconsistency in Forum View post count -v- Unread Posts

I wonder if these "unread" posts are ones that have been quarantined by the spam filter? I know that setting "mark all as read" in board options clears it.

David
Community Veteran
Posts: 19,102
Thanks: 443
Fixes: 21
Registered: ‎31-08-2007

Re: Inconsistency in Forum View post count -v- Unread Posts

I have already asked the question David, and when I last tried the Mark all read it didn't clear one, but this time I didn't use it as I wanted to make sure I hadn't missed an unread one.

Superuser
Superuser
Posts: 3,469
Thanks: 1,914
Fixes: 12
Registered: ‎10-04-2007

Re: Inconsistency in Forum View post count -v- Unread Posts

I've now got into the bad habit of 'Mark all as read' on most boards after I've read the few I elect to read.  A side effect seems that some Topics that I KNOW that I've not read previously get the 'first unread post' blue box marker on the last post!  Things are just so inconsistent.

Maurice

Superuser
Superuser
Posts: 3,469
Thanks: 1,914
Fixes: 12
Registered: ‎10-04-2007

Re: Inconsistency in Forum View post count -v- Unread Posts

Similar problem today.   The Plusnet Feedback entry on the Forum page has shown an Unread Post count of 6 for the last hour or so.  Visited the board, nothing showing as unread;  Checked Unread Topics and Unread Posts - nothing showing for that board; cleared the cache FF45.0.2.   Still showing an unread count of 6.

Revisit the board and marked all as read - count on Forum page now zero.

Something similar happened yesterday but with no interaction on that board from me, the count went back to zero during the afternoon.   Very wierd?

There is obviously a problem be it code or user error.

M

Superuser
Superuser
Posts: 12,961
Thanks: 4,259
Fixes: 26
Registered: ‎22-08-2007

Re: Inconsistency in Forum View post count -v- Unread Posts

Something is now well ary!  At the time of posting this, the PlusNET feedback summary board reports 15 unread posts, but on opening the board, there are none which I can see.

I guess the spam filter is working overtime?

Superuser
Superuser
Posts: 3,469
Thanks: 1,914
Fixes: 12
Registered: ‎10-04-2007

Re: Inconsistency in Forum View post count -v- Unread Posts

It's all part of the enjoyment of using this state of the art software from the World's leading supplier.  Bangs head on wall - again!  Ticked off

Lithium may well sell many copies of this @@@@@@  but show little responsiveness in fixing its performance.  Getting

Community Gaffer
Community Gaffer
Posts: 13,546
Thanks: 1,242
Fixes: 100
Registered: ‎04-04-2007

Re: Inconsistency in Forum View post count -v- Unread Posts

Not paid too much attention to this before now.

When we first migrated across I'm fairly certain I marked all posts as read to give me a clean slate. If I visit 'Unread posts' now, there's nothing there.

Looking at the board summary though, there are apparently hundreds of 'New' posts, and sure enough if I drill into one of those boards, there are loads of 'bold' threads that I haven't read yet Huh

board-summary.JPG

I'm going to manually mark each board as read so it's reflected at the top level and keep an eye on things over the coming days.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Superuser
Superuser
Posts: 12,961
Thanks: 4,259
Fixes: 26
Registered: ‎22-08-2007

Re: Inconsistency in Forum View post count -v- Unread Posts

@bobpullen,

Given you have oodles of privilege you might not see what we do.  Unread count on the board summary and no bold topics in the board content list.

Superuser
Superuser
Posts: 12,961
Thanks: 4,259
Fixes: 26
Registered: ‎22-08-2007

Re: Inconsistency in Forum View post count -v- Unread Posts

OK fess-up @bobpullen what bit of magic did you do this time? Knuppel

Since my earlier post about 15 unread posts which are not visible to me, they've all gone, so if anyone can find out what was changed on that board post 12:40 it might point to answers...

...now there is one post on here I cannot see! Ticked off

Community Gaffer
Community Gaffer
Posts: 13,546
Thanks: 1,242
Fixes: 100
Registered: ‎04-04-2007

Re: Inconsistency in Forum View post count -v- Unread Posts


townman wrote:

OK fess-up @bobpullen what bit of magic did you do this time? Knuppel

Wasn't me guv! Police


Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Superuser
Superuser
Posts: 3,469
Thanks: 1,914
Fixes: 12
Registered: ‎10-04-2007

Re: Inconsistency in Forum View post count -v- Unread Posts


townman wrote:

Since my earlier post about 15 unread posts which are not visible to me, they've all gone, ....>snip


This is part of my input in Message #35.   Nice to see it wasn't just me  Thumbs Up

Community Veteran
Posts: 19,102
Thanks: 443
Fixes: 21
Registered: ‎31-08-2007

Re: Inconsistency in Forum View post count -v- Unread Posts

Until earlier this evening as I hadn't been on since yesterday afternoon I had a number of unread posts on Community Feedback. I'd read some of them then read this thread (using My Notifications). I went and opened the forum page and the count was more than anticipated, so I looked at the board for threads with unread posts - yes there were some. So I discovered one thread I'd looked at but there were some posts I hadn't read - ah they were on a different page! So having read everything that was showing in bold, I refreshed the Forum page and now I have 1 unread post that I can't find!!

Community Veteran
Posts: 19,102
Thanks: 443
Fixes: 21
Registered: ‎31-08-2007

Re: Inconsistency in Forum View post count -v- Unread Posts

Today after reading everything on the Plusnet Feedback board, I have 3 Unread posts I cannot find/account for Huh

Community Veteran
Posts: 19,102
Thanks: 443
Fixes: 21
Registered: ‎31-08-2007

Re: Inconsistency in Forum View post count -v- Unread Posts

And today, it's just 1 on each of the feedback boards. Go figure Roll eyes

2130 this evening, noticed it was back to 3 on Plusnet Feedback and still is.