cancel
Showing results for 
Search instead for 
Did you mean: 

Forced user name change

FIXED
davidj66
Aspiring Pro
Posts: 746
Thanks: 56
Fixes: 4
Registered: ‎04-09-2008

Forced user name change

Tried to log in over the weekend without success, mainly because couldn't access the email account I must have used when originally setting up. HOWEVER I managed to get on  this am, reset the password -but found that my previous forum name had defaulted back to the original name, which I had been  advised not to use !! I've changed it again (which meant another password change) -Why had my forum name defaulted back???

3 REPLIES 3
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Forced user name change

Fix

Hi there,

 

On the old forum you had the choice to change your 'display name' but the underlying username remained the same. When we transferred to this new forum we transferred the usernames, not the display names and are allowing 30 days for anyone who wants to update this to do so.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
davidj66
Aspiring Pro
Posts: 746
Thanks: 56
Fixes: 4
Registered: ‎04-09-2008

Re: Forced user name change

Thanks Chris -explains my issue!

Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Forced user name change

No problem.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.