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New traffic management hardware

Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

New traffic management hardware

Hi all,
Tomorrow morning we'll be enabling one of our gateways (PCL-AG01) to exclusively use this new platform.
We're letting you know this for several reasons, however two of the most prominent are that you guys here will be able to help us spot any possible issues with the service and also that (we hope) you'll deliberately be connecting to PCL-AG01 to let us know what you think of it Smiley
Any questions please post them in this thread and we'll do what we can to answer. Thanks very much.
47 REPLIES 47
Rising Star
Posts: 159
Fixes: 2
Registered: ‎07-02-2013

Re: New traffic management hardware

Should we gateway hop tomorrow or tonight to get on that gateway?
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 170
Registered: ‎11-04-2011

Re: New traffic management hardware

We dont plan to be disconnecting any users as part of the work so whichever is more convenient for you.
dick:quote
Plusnet Staff - Lead Network Design/Delivery Engineer
Community Veteran
Posts: 26,786
Thanks: 990
Fixes: 10
Registered: ‎10-04-2007

Re: New traffic management hardware

Has anybody succeeded in getting on to pcl-ag01? I've been trying for an hour without success. Sad
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
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Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 62
Registered: ‎15-06-2007

Re: New traffic management hardware

Perhaps
Quote
Tomorrow morning we'll be enabling one of our gateways (PCL-AG01) to exclusively use this new platform.
may be the problem. They may have blocked it temporarily
Community Veteran
Posts: 26,786
Thanks: 990
Fixes: 10
Registered: ‎10-04-2007

Re: New traffic management hardware

I have hoped that Paul Hughes would have said if that was the case.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Community Gaffer
Community Gaffer
Posts: 5,471
Thanks: 828
Fixes: 9
Registered: ‎04-04-2007

Re: New traffic management hardware

No, you should be able to connect to it
Kelly Dorset
Broadband Service Manager
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 62
Registered: ‎15-06-2007

Re: New traffic management hardware

Just tried about a dozen hops and am now giving up
Community Veteran
Posts: 26,786
Thanks: 990
Fixes: 10
Registered: ‎10-04-2007

Re: New traffic management hardware

I tried way more than a dozen times and have given up.
Edit: Is it significant that Jim and I are in a similar area of the country?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Grafter
Posts: 312
Thanks: 6
Registered: ‎03-07-2009

Re: New traffic management hardware

You are currently connected to gateway pcl-ag01.  Smiley
Took about 10 tries this morning.
PeteB
Community Gaffer
Community Gaffer
Posts: 14,820
Thanks: 2,388
Fixes: 163
Registered: ‎04-04-2007

Re: New traffic management hardware

I've also managed to connect after five or six attempts.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: New traffic management hardware

Morning all, it went without a hitch so all's good from our side of things so should be the same here too - hope that's the case?
Community Veteran
Posts: 19,107
Thanks: 452
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Registered: ‎31-08-2007

Re: New traffic management hardware

Is this new traffic management going to ensure that information arriving at VMBU is categorised correctly Huh
Legend
Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: New traffic management hardware

Everything should still be classified in the same way it was previously, if something classified wrong let us know and wireshark it if possible and we'll take a look.
If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Community Gaffer
Community Gaffer
Posts: 5,471
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Registered: ‎04-04-2007

Re: New traffic management hardware

Any one managed to get onto PCL-AG01 and has a TBB graph?
Kelly Dorset
Broadband Service Manager