Home Phone Price changes and Line Rental Saver
@peter10
We have no plans at all to change the price of our call packages. If we increased the price even by a penny it would be to your detriment and we would be obliged to provide you with 30 days notice of the change and the ability to cancel without honouring the remainder of your contract.
We have no plans at all to change the price of our call packages. If we increased the price even by a penny it would be to your detriment and we would be obliged to provide you with 30 days notice of the change and the ability to cancel without honouring the remainder of your contract.
Already answered that question PP, check reply #22
That would include that package.
Quote It's not a restriction per-se as its available to all other customers with legacy phone packages and new home phone customers after 6th December.
That would include that package.
Hi Adam/Chris,
As a broadband customer who signed up back in September, I took the 12-months of broadband (and associated line rental) offer because I figured I'd be needing the line for at least a year, and it made sense to sign up for that long.
Now it's November, I've got 10 months left of that contract (if that's what you want to call it) and so what happens if I sign up for the Line Rental Saver deal? Will I still pay the full £113.88 for 12 months line rental, even though I only have 10 months left of my contract to pay for; or will I pay less than £113.88? (Ten months @ £9.49 works out at £94.90 - is that what I'd pay?)
If I do still pay the full £113.88 for the 12 month Line Rental Deal, does that mean my broadband contract will roll over by an extra two months at the end, as I'd already have paid for 2 months line rental as part of the Line Rental Deal?
Thanks in advance!
As a broadband customer who signed up back in September, I took the 12-months of broadband (and associated line rental) offer because I figured I'd be needing the line for at least a year, and it made sense to sign up for that long.
Now it's November, I've got 10 months left of that contract (if that's what you want to call it) and so what happens if I sign up for the Line Rental Saver deal? Will I still pay the full £113.88 for 12 months line rental, even though I only have 10 months left of my contract to pay for; or will I pay less than £113.88? (Ten months @ £9.49 works out at £94.90 - is that what I'd pay?)
If I do still pay the full £113.88 for the 12 month Line Rental Deal, does that mean my broadband contract will roll over by an extra two months at the end, as I'd already have paid for 2 months line rental as part of the Line Rental Deal?
Thanks in advance!
Hi Dom,
Whereas you needed to take the line rental in order to get the 12 months of half price broadband the line rental won't have been reduced. In other words if you took on the line rental saver offer you would pay £113.88. Obviously the half price offer would still stand and would mean that the broadband subscription would still be half price for the next 10 months.
Whereas you needed to take the line rental in order to get the 12 months of half price broadband the line rental won't have been reduced. In other words if you took on the line rental saver offer you would pay £113.88. Obviously the half price offer would still stand and would mean that the broadband subscription would still be half price for the next 10 months.
Ah right, OK. Broadband and line rental are separate beasts; cool.
I do have one other quick question though: 12 months half price broadband? Is that what I signed up for? If it is, I don't think that's what I've got. I signed up for 12 months of broadband and got the router for free, but as far as I can tell I still pay £11.49 for the Extra package each month (plus the £11.99 line rental, of course). Although it's a bit hard to tell at the moment because since signing up, I've only had one bill that didn't include something extra like an engineer's call-out charge, delivery for the router, etc.
I do have one other quick question though: 12 months half price broadband? Is that what I signed up for? If it is, I don't think that's what I've got. I signed up for 12 months of broadband and got the router for free, but as far as I can tell I still pay £11.49 for the Extra package each month (plus the £11.99 line rental, of course). Although it's a bit hard to tell at the moment because since signing up, I've only had one bill that didn't include something extra like an engineer's call-out charge, delivery for the router, etc.