cancel
Showing results for 
Search instead for 
Did you mean: 

Can the Business Team pick this up

Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,035
Fixes: 62
Registered: ‎15-06-2007

Can the Business Team pick this up

http://forums.thinkbroadband.com/unhappiness/f/4404593-issues-with-business-isp.html?vc=1
It appears that this reseller isn't really with it - see the last post which is why I posted here
2 REPLIES 2
Chris
Legend
Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Can the Business Team pick this up

If it's a partner account then any contact to us needs to come from the partner helpdesk rather than the end-user unfortunately.
If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
jelv
Community Veteran
Posts: 26,786
Thanks: 990
Fixes: 10
Registered: ‎10-04-2007

Re: Can the Business Team pick this up

In any case it looks like it may be unfiltered devices and that they expected plugging in to the test socket would give an instant improvement in speed (without asking for banding to be removed)!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)