why cant we connect
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why cant we connect
04-05-2011 11:31 PM
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Re: why cant we connect
04-05-2011 11:36 PM
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Re: why cant we connect
05-05-2011 12:06 AM
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Re: why cant we connect
05-05-2011 12:11 AM
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Quote from: Teds31 We are both using the supplied Thomson router.
But have you both updated it to the latest firmware which overcomes some wireless connection problems?
Re: why cant we connect
05-05-2011 12:12 AM
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Re: why cant we connect
05-05-2011 12:14 AM
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Re: why cant we connect
05-05-2011 6:43 AM
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The actual thread you linked may not be relevant.
Re: why cant we connect
05-05-2011 8:13 AM
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Quote Thanks for the reply Tony, it appears that we can get any computer NOT using PN to connect but not ones with another PN wireless connection elsewhere.
I've not got a PlusNet TG585 but does anyone know if they all have the same default SSID 'PlusNet_Wireless ?
AFAIK the password is different for each router ( its the serial number ). If that's the case then that would explain the problem, the PC's which have been connected have stored the password for the SSID, which will be wrong for another Plusnet TG585.
Solution would be to change the SSID on one router to something different.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: why cant we connect
05-05-2011 11:55 AM
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Re: why cant we connect
05-05-2011 1:40 PM
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Re: why cant we connect
05-05-2011 1:51 PM
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Re: why cant we connect
05-05-2011 2:10 PM
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You have a Thomson v7, that IS the answer. Thomson v7s broadcast the SSID PlusnetWireless and their laptop probably thinks it's trying to connect to its own router and will apply the stored wireless key (which doesn't match) and therefore won't connect. The way round this is to go into the wireless networks tab in the wireless network connection icon in network connections and remove it then try to connect. It will then ask you for the wireless key which you can add. You will however have to do this again once the laptop returns to its home address.
Jojo
Re: why cant we connect
05-05-2011 3:59 PM
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Quote Solution would be to change the SSID on your router to something different.
Bear in mind though you will then have to reconnect all your existing wireless devices to the new SSID
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: why cant we connect
05-05-2011 5:57 PM
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Steve
Re: why cant we connect
05-05-2011 7:20 PM
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