very very slow speeds

[#1]

when is this problem gonna be resolved. please let it be soon as my kids are going mad no facebook lol
rebooted router few times this morning. but no help at all its worse than dial-up

[#2]

It is supposed to be fixed.
Just to check can you post the router stats - speeds, noise margin and attenuation - and the result of a BT speedtest

[#3]

Connection Speed 1984 kbps 768 kbps
Line Attenuation 59.0 db 29.0 db
Noise Margin 7.3 db 7.0 db

[#4]

Can you post the result of the BT speedtest and the current speed from https://portal.plus.net/my.html?action=data_transfer_speed
As a side issue judging by your upstream speed you are either on ADSL2+ or the higher upstream BT product (used to be called Business I think)
With that attenuation you should not be on ADSL2 unless you really need the higher upstream

[#5]

https://portal.plus.net/m...ction=data_transfer_speed
this page dosnt accept my password  .bt speedtest says i should get 2mb
but im no where near that the now

[#6]

the password is the one you have in the router to connect to the internet
What is the full BT speedtest result