speed problem
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- Re: speed problem
speed problem
12-03-2026 11:04 AM
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I have just joined plusnet but only getting 90 up and 90 down. I have signed up for a 900 plan. Have i been put on the wrong plan?
Re: speed problem
12-03-2026 11:06 AM
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How is the download speed being measured? By an Ethernet or Wi-Fi link to router?
Re: speed problem
12-03-2026 11:08 AM
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All ethernet I have not set up wifi so I cannot use this.
Re: speed problem
12-03-2026 11:13 AM
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With the download and upload being limited to around 90 Mbps with a wired connection could suggest the cable being used between the router and ONT is cat 5 4 wire (two pair).
If this is a Hub Two logon to the Hub and check the ->Home -->Status --->WAN Link Speed. should be 1000Mbps
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: speed problem
12-03-2026 11:18 AM
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Thanks for reply. The cable from the ONT is the same one I used on last ISP which I got a download speed of 924. I going to try a couple of thing plus I will look at router stats.
Re: speed problem
12-03-2026 12:47 PM
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I have sorted it. Don't know what caused it but I dissconected Plusnet router and put my own in. Same cables and now 936 down to the router. Thanks for help but i'm sure I will be back.
Re: speed problem
12-03-2026 12:52 PM
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The Plusnet router is perfectly capable of handling 900Mb wired.
I wonder if you've got a slightly dodgy cable somewhere ? A disconnect on one core of the eight can result in the cable still working BUT at 100Mb instead of 1000Mb.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: speed problem
12-03-2026 1:52 PM
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