bbc i player 0x60 on 21cn trial
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Re: bbc i player 0x60 on 21cn trial
09-06-2009 2:33 PM
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Am I on the right track with this or does my problem lie elsewhere?
I have to say that this is making me consider moving ISP as while I understand the need tor shaping and really like the open nature with which plus.net approachs it I seem to be having more and more problems. My biggest issue is that Spotify is unusable at peak times for me and this is also down to it not being identified properly.
Thanks
Stephen
Re: bbc i player 0x60 on 21cn trial
09-06-2009 2:36 PM
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Would it be possible for you to attach the wireshark capture to a ticket for us?
We've got a workaround we used for ASBO DOg, if yours is the same problem.
Re: bbc i player 0x60 on 21cn trial
09-06-2009 2:38 PM
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Thanks
Stephen.
Re: bbc i player 0x60 on 21cn trial
09-06-2009 6:40 PM
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I am kinda keen to find out if my lack of vmbu is due to the workaround dave put in place before his hols as its not recorded any thing since the workaround.
Also if if the workaround does knock the vmbu out then if sgrobertson is on a usage limit package this may causes problems for them.
If daves still on his hols and no one else knows then plaese leave well alone as i perfer not having vmbu and iplayer working at the mo
Re: bbc i player 0x60 on 21cn trial
09-06-2009 8:52 PM
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Yes I'm on the 21CN trial as well and a on a usage limited package for that matter.
Stephen.
Re: bbc i player 0x60 on 21cn trial
10-06-2009 3:25 PM
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Re: bbc i player 0x60 on 21cn trial
10-06-2009 3:32 PM
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If we can find out why your iPlayer was being misprioritsed, we'll be able to fix your VMBU, but until that happens, we won't be able to.
Re: bbc i player 0x60 on 21cn trial
10-06-2009 3:42 PM
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so that would make the workaround a no go for sgrobertson on usage limit package?
Re: bbc i player 0x60 on 21cn trial
10-06-2009 3:43 PM
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Re: bbc i player 0x60 on 21cn trial
10-06-2009 7:45 PM
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Re: bbc i player 0x60 on 21cn trial
10-06-2009 7:50 PM
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Your ticket is in the right place and I promise you that we'll do whatever we can to get it fixed. It's just that the fix we used for ASBO DOG won't work on your account because you're on a fixed usage product.
Re: bbc i player 0x60 on 21cn trial
13-06-2009 4:19 PM
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I hope I am not hearing PN say they will not fix the iPlayer identification of Ellanoya traffic due to a problem with the VMBU. Yes?
So what is the timescale for a fix?
SW.
3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed
Re: bbc i player 0x60 on 21cn trial
13-06-2009 4:33 PM
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We don't have a timescale, but we're not ignoring it either. I was talking about it with Dave last night.
Re: bbc i player 0x60 on 21cn trial
13-06-2009 9:00 PM
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Understood, there was a hint of implication this was the case and so I ask the question to avoid any doubt.
You confirmed what I had expected to be the case.
SW.
3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed
Re: bbc i player 0x60 on 21cn trial
14-06-2009 1:45 PM
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Been with the trial quite a while now and connection speed seems to have leveled out at 14 meg.. Which is nice.
However, I've noticed a weird thing with the iplayer. The HD version of their streaming seems to be a little out of sync with the audio when full screen and in windowed mode is just unwatchable as it's so jumpy.
Ok, so this isn't the greatest laptop in the world but it does have it's own 256 meg video and a couple of gig memory. Actually I've not tried it out with my desktop as yet, which has a little better spec, I'll try it in a bit.
The other thing is with my phone. I've got a Nokia 5800 with iplayer on it and it works great, especially since you can download and save progs to the phone and watch later. However it's with the streaming and to a lesser extent the live tv (which is pretty ropey anyways). At my work, thru their wifi the streaming of older progs is fine, a little jumpy at times but watchable no problems. At home however the streaming of old programs is very bad indeed. the audio is really choppy and the video just keeps playing over itself, for want of a better description. like it's not refreshing properly.
The only thing I guess must be something to do with the buffer in iplayer (realplayer) not being able to handle the speed or sync or something?? Dunno. It's not an issue really, just faintly annoying
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